Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Ezequiel P Ruiz
Open To Work

Ezequiel P Ruiz

San Diego,CA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Restaurant Owner/OperatorCustomer Service RepresentativeManaging Director

Work Type

Full TimePart TimeContract WorkGig WorkConsultingSeasonal Work

Location Preference

HybridRemoteOn-Site
Location: San Diego, CA, USRiverside, CA
Open to relocation: Yes

Salary Range

$75000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Dynamic restaurant owner/operator with a proven track record at Chile Peppers Mexican Eatery, excelling in operational efficiency and staff leadership. Enhanced customer engagement through innovative menu development and strategic marketing, resulting in increased profitability. Skilled in inventory management and compliance with local regulations, fostering a thriving dining experience.

Experienced with restaurant management, including overseeing daily operations and staff coordination to ensure smooth service and customer satisfaction. Utilizes strong leadership skills to drive team performance and maintain high operational standards. Knowledge of inventory control and cost management to support profitability and efficiency.

Overview

36
36
years of professional experience

Work History

Restaurant Owner/Operator

Chile Peppers Mexican Eatery
06.2000 - 10.2025
  • Developed operational procedures for daily restaurant activities.
  • Assisted in menu planning to enhance customer experience.
  • Collaborated with suppliers to maintain inventory levels.
  • Implemented health and safety standards throughout the establishment.
  • Trained staff on customer service protocols and food preparation techniques.
  • Researched local market trends to inform business decisions.
  • Managed scheduling to optimize workforce efficiency during peak hours.
  • Utilized point-of-sale systems for accurate transaction processing and record-keeping.
  • Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
  • Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
  • Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
  • Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
  • Boosted revenue through targeted marketing campaigns, special events, and promotions.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
  • Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
  • Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
  • Optimized menu offerings based on market research analysis leading to increased popularity among target demographics.
  • Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
  • Developed strong relationships with vendors to secure favorable pricing agreements, ensuring timely deliveries of quality products.
  • Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
  • Introduced themed nights attracting specific clientele groups thus diversifying the customer base.
  • Streamlined operations by developing and implementing effective workflow systems, optimizing staff scheduling, and minimizing waste.
  • Negotiated favorable lease terms for the restaurant location resulting in reduced overhead costs and increased profitability.
  • Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
  • Utilized data-driven decision-making to identify areas for improvement in restaurant performance metrics such as sales targets or employee productivity rates.
  • Incorporated sustainable practices into daily operations which reduced overhead costs while promoting environmental responsibility.
  • Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
  • Mentored employees in professional development opportunities, enhancing their skillsets and career growth potential within the company.
  • Managed payroll, daily deposits, and cost controls.
  • Recruited, hired, and trained talented staff to fill vacancies.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
  • Maintained positive relationships with local community and government officials.
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.

Store Manager

Rubios Costal Grill
01.1998 - 11.1999
  • Fostered a positive team environment through effective communication and conflict resolution strategies.
  • Oversaw scheduling and payroll processes, optimizing workforce allocation based on demand patterns.
  • Executed visual merchandising standards, enhancing product presentation to boost customer engagement.
  • Collaborated with cross-functional teams to drive operational improvements and maximize profitability.

Store Manager

Pizza Hut
01.1990 - 01.1998
  • Led daily operations, ensuring optimal store performance and customer satisfaction.
  • Developed and implemented staff training programs to enhance team productivity and service quality.
  • Managed inventory levels using advanced retail management systems to minimize stock discrepancies.
  • Analyzed sales trends to inform strategic merchandising decisions and promotional initiatives.

Education

Associate of Science - Psychology

Grossmont College
El Cajon, CA
01-1997

Skills

  • Operational efficiency
  • Online ordering management
  • Local regulations compliance
  • Food presentation
  • Staff management
  • Menu development
  • Menu pricing
  • Small business operations
  • Customer engagement
  • Staff leadership
  • Operations management
  • Schedule management
  • Staff supervision
  • Inventory management
  • Staff hiring
  • Employee scheduling
  • Labor cost controls
  • POS system operation
  • Performance improvement
  • Schedule coordination
  • Delivery coordination
  • Sales expertise
  • Sales proficiency
  • Health code compliance
  • Portion control
  • Nutrition
  • Vendor relations
  • Allergy awareness
  • Cost control

Accomplishments

  • Supervised team of 12 staff members.
  • Achieved high year over year sales for 10 consecutive years by introducing specialty items and promotions for our specific area.
  • Documented and resolved any customer concerns thru our affiliation with our point of sale loyalty system which led to immediate resolution.

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Owner/Operator

Chile Peppers Mexican Eatery
06.2000 - 10.2025

Store Manager

Rubios Costal Grill
01.1998 - 11.1999

Store Manager

Pizza Hut
01.1990 - 01.1998

Associate of Science - Psychology

Grossmont College

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