Eziamaka Lilian Enwonwu
Cleveland,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Registered Behavior Technician
Epicenter ABA Therapy
04.2023 - Current
- Assist Behavior Analysts in implementing and monitoring treatment plans that teach patients coping skills
- Provides direct therapy to clients under the supervision of a Board Certified Behavior Analyst
- Helping clients with day-to-day activities and recording their progress for analysis.
- Teach a wide range of skills including language, social, academic, and cognitive skills.
- Documents interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Promote positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
Home Health Aide
Right At Home Health Care
Beachwood, OH
07.2021 - 06.2023
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Documented patient information and care activities.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Transported patients between rooms and appointments or testing locations.
- Participated in fun activities with patients to boost mood, improve overall memory, and provide light entertainment.
Program Associate
Mandel Adult Day Center
09.2021 - 01.2023
- Anchors members at arrival/departure
- Escort trainees to and from Menorah Park and out in the community
- Organize on-site activities and events and encourage resident/members participation
- Completes meal tickets per assigned club and coordinates meal ordering scheduled for the center
- Completes daily documentation as indicated, it includes PASSPORT, CCBMRDD and Daily Staff Assignment Sheets
- Provides monthly documentation for PASSPORT, Options, VA progress notes and MRDD report
- Assists in all other programming related to the physical, mental, cognitive and social stimulation of members.
- Assisted with planning and coordinating day-to-day and special program activities.
Assistant Hotel Manager/Human Resource Officer
Niger Heritage Regency Hotels LTD
06.2017 - 04.2021
- Prepared monthly reports, including payment, account reconciliation and financial statements
- Managed payroll operations for a team of 20 employees
- Collaborated with the purchasing department to reconcile vendor invoices and facilitate payments
- Optimized employee performance, output and morale through development of enticing incentive programs
- Accomplished hotel objectives by managing staff, planning and evaluating department activities
- Maintained quality service by enforcing quality and customer service standards, recommending system improvements and analyzing and resolving customer service problems
- Maintained staff by recruiting, selecting, orienting and training employees.
- Answered employee requests and questions related to benefits and compensation.
- Scanned and maintained confidential employee information and records.
Assistant Guidance Counsellor/ School Librarian
Heritage Heights School
03.2013 - 05.2017
- Acted as a resource for students in the areas of career and life skills
- Developed an appropriate rapport with students in supporting them in the area of stress management
- Provided insight to school leadership on student behavior
- Partnered with school leadership to ensure a safe and emotionally positive school environment
- Offered daily office hours for student support
- Scheduled career assessments for all students in a timely and orderly manner
- Prepared students for college applications and the college search process
- Provided career development advice and workshops for students, as appropriate
- Planed the library's goals/objectives manage circulation / cataloging materials, audio-visual equipment and computers, and access to online resources
- Cultivated spaces for new book displays, bilingual books, graphic novels, teen lounge, and children's art display
- Instructed teachers in use of the Internet through group demonstrations, and one-on-one assistance
- Utilized software, educational web sites and broad Internet resources to enhance students' and teachers' research abilities.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
Office Assistant
Ibegbu & Ibegbu Law firm
Onitsha, Nigeria
01.2012 - 03.2013
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Scheduled and coordinated travel arrangements for office staff members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Coordinated and scheduled meetings and appointments.
- Utilized office management software to record and track customer information.
Education
Bachelor of Science - Psychology
Caritas University
Enugu, Nigeria11.2011
Skills
- Financial Report Writing
- Account Reconciliation
- Attention To Detail
- Office Management
- Time Management
- Hotel Management
- Microsoft Office
- Communication
- Complex Problem-Solving
- Bookkeeping
- Prioritization
- Adult care
- Child Care
- Empathy
- Patience
Languages
Igbo
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Registered Behavior Technician
Epicenter ABA Therapy
04.2023 - Current
Program Associate
Mandel Adult Day Center
09.2021 - 01.2023
Home Health Aide
Right At Home Health Care
07.2021 - 06.2023
Assistant Hotel Manager/Human Resource Officer
Niger Heritage Regency Hotels LTD
06.2017 - 04.2021
Assistant Guidance Counsellor/ School Librarian
Heritage Heights School
03.2013 - 05.2017
Office Assistant
Ibegbu & Ibegbu Law firm
01.2012 - 03.2013
Bachelor of Science - Psychology
Caritas University
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