EZIKPE JOHNSON OKORONKWO
Doha
Summary
Experienced Recreation Attendant with expertise in guest engagement, facility upkeep, and safety compliance in high-end leisure environments. Skilled in recreational programming, risk management, and emergency response, including first aid & CPR. Adept at equipment distribution, inventory control, and policy enforcement, ensuring seamless operations. Passionate about creating exceptional guest experiences through activity recommendations, event coordination, and customer service excellence. Committed to maintaining high standards in facility maintenance, compliance monitoring, and incident reporting, delivering top-tier hospitality in resort and recreational settings.
Overview
5
5
years of professional experience
Work History
Recreation Attendant
Banana Island Resorts Doha By Anantara
08.2024 - Current
- Coordinated daily recreational activities and events, ensuring smooth scheduling, proper staffing, and high guest participation.
- Managed bookings and reservations for recreational facilities, maintaining accurate records and timely updates.
- Handled guest inquiries, registrations, and feedback, delivering professional customer service and resolving concerns efficiently.
- Maintained administrative documentation including attendance logs, activity reports, and inventory records.
- Assisted in planning and organizing special events, liaising with different departments to ensure seamless execution.
Recreation Attendant
Intercontinental Hotels and Resorts
UAE
03.2022 - 07.2024
- Enforced safety compliance, responded to emergencies, and administered first aid & CPR when needed to ensure guest safety.
- Assisted with event planning & program coordination for beachside parties, group activities, and special resort celebrations.
- Ensure inventory control by tracking stock levels of poolside refreshments, towels, and recreational items.
- Maintain accurate record-keeping for equipment usage, guest participation, and incident reports.
Laundry Attendant
Crowne Plaza Hotel
UAE
12.2020 - 02.2022
- Enforced safety compliance, responded to emergencies, and administered first aid & CPR when needed to ensure guest safety.
- Assisted with event planning & program coordination for beachside parties, group activities, and special resort celebrations.
- Ensure inventory control by tracking stock levels of poolside refreshments, towels, and recreational items.
- Maintain accurate record-keeping for equipment usage, guest participation, and incident reports.
Education
High School Diploma - undefined
West African Secondary School Certificate Examination
Skills
First aid & CPR
Guest Relations & Customer Service Excellence
Reservation & Booking Management
Upselling & Revenue Optimization
POS Systems & Cash Handling
Accomplishments
- Recognized as 'Top Service Performer' at Banana Island Resort for consistently delivering high-quality recreation services and achieving a 95% guest satisfaction rating.
- Recognized as Front office Team Member of the month for October 2025
Timeline
Recreation Attendant
Banana Island Resorts Doha By Anantara
08.2024 - Current
Recreation Attendant
Intercontinental Hotels and Resorts
03.2022 - 07.2024
Laundry Attendant
Crowne Plaza Hotel
12.2020 - 02.2022
High School Diploma - undefined
West African Secondary School Certificate Examination