Ezinwanne Okoye
TX
Overview
3
3
years of professional experience
Work History
Early education teacher
Country Home Learning Center-Austin, TX
01.2024 - Current
- Provide attentive and nurturing care for children aged 3 months to 10 years
- Develop and implement age-appropriate activities to promote physical, emotional, and social development
- Maintain a safe, clean, and organized environment
- Communicate effectively with parents and guardians regarding children's progress and needs
- Manage daily routines including feeding, diapering, and napping for infants and toddlers.
Customer Servicer Representative
HBO MAX-San Marcos, CA
08.2022 - Current
- Diagnosed program malfunctions, identifying root causes and implementing corrective solutions
- Guided users through detailed technical fixes via phone call and email
- Drew from extensive programming experience to solve technical problems and provide step-by-step guidance.
Assistant Floater Teacher
Telfair Montessori-Houston, TX
05.2022 - Current
- Maintained a positive demeanor to facilitate a stable, consistent environment
- Established daily routines that were easy for children to follow
- Identified signs of emotional and developmental problems in children and reported to parents
- Supervised circle time, free play, outside play and learning and developmental activities
- Monitored students educational progress with individual charts and files.
Substitute Teacher
Hello subs-Austin, TX
01.2023 - 07.2024
- Provided flexible and adaptive teaching support across multiple daycare centers
- Delivered educational and developmental activities tailored to various age groups from 3 months to 10 years
- Ensured continuity of care and education during the absence of regular staff
- Adapted quickly to different classroom environments and routines
- Communicated effectively with permanent staff and parents to maintain consistency in children's care and learning.
Customer Service Representative
Starbucks coffee company-Houston, TX
10.2021 - 05.2022
- Handled multiple calls daily which includes retrieving customer data and presenting relevant product information
- Worked with customers to ensure a smooth sales process
- Managed a high-volume workload answering customer telephone calls.
Education
Bachelor of Science in Computer Science -
TEXAS STATE UNIVERSITY
05.2025
High School Diploma - undefined
NEW FOUNTAIN SECONDARY SCHOOL
07.2019
Skills
- Front desk
- Hospitality
- Toddler Care
- Childcare
- Data entry
Timeline
Early education teacher
Country Home Learning Center-Austin, TX
01.2024 - Current
Substitute Teacher
Hello subs-Austin, TX
01.2023 - 07.2024
Customer Servicer Representative
HBO MAX-San Marcos, CA
08.2022 - Current
Assistant Floater Teacher
Telfair Montessori-Houston, TX
05.2022 - Current
Customer Service Representative
Starbucks coffee company-Houston, TX
10.2021 - 05.2022
Bachelor of Science in Computer Science -
TEXAS STATE UNIVERSITY
High School Diploma - undefined
NEW FOUNTAIN SECONDARY SCHOOL