Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Eziquio Camarena

FedEx Corporation
Upland,CA
1
Language
15
years of professional experience

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Operations Supervisor

4 Years 11 Months
FedEx Corporation | 09.2021 - Current
  • Supervised daily operations to ensure adherence to safety and quality standards.
  • Trained and mentored team members to enhance performance and operational efficiency.
  • Streamlined workflow processes, improving productivity and reducing operational delays.
  • Managed inventory control systems, ensuring accurate tracking of shipments and supplies.
  • Coordinated cross-functional teams to implement process improvements and resolve operational issues.
  • Developed training materials for new hires, fostering a culture of continuous improvement.
  • Analyzed performance metrics to identify trends and drive data-informed decision-making.
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
  • Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
  • Increased production output by optimizing equipment usage and scheduling preventive maintenance programs.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Kept high average of performance evaluations.
  • Interceded between employees during arguments and diffused tense situations.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Operations Manager

1 Year 3 Months
Fedex Ground | 10.2021 - 01.2023
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Reviewed shift reports to understand current numbers and trends.
  • Formulated processes to improve assistance to support groups, resulting in reduction of downtime and financial loss.
  • Trained new employees on proper protocols and customer service standards.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised daily operations of multi-million dollar operation.

Gap Filler

4 Months
Home Depot | 02.2021 - 06.2021
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • load loose packages from roller belt into trailers producing flushed walls for delivery
  • worked with forklift personnel to complete job assignments

Labor

1 Year 5 Months
Liuna Local 73 | 09.2019 - 02.2021
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Observed safety regulations on job sites to minimize accidents.
  • Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
  • Collected measurements and marked locations as part of project preparations.
  • Interpreted job site supervisor's orders and technical documentation to complete accurate work.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.

Package Handler

1 Year 6 Months
Fedex Ground | 07.2017 - 01.2019
  • Assembled, sealed and loaded packages into correct trucks.
  • load, unload 42 and 52 ft trailers
  • handled incompatible packages and put them on conveyor belts
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • communicated daily operations with managers on site
  • top package handler noticed by upper management through work and time availability
  • used scanners to scan packages and track performance

Freight Handler

3 Months
Fedex Freight | 01.2018 - 04.2018
  • Loaded and unloaded trucks using propane-forklift
  • Verified and noted count and condition of cargo received.
  • Strapped items down over protective padding to secure throughout transportation.
  • cleaned inside of trailers when completing freight bill

Front Desk Associate

6 Months
Planet Fitness | 06.2016 - 12.2016
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Asked customers questions to meet special requests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained cleanliness and organization of front desk area.
  • Answered guest questions and referred to local points of interest.

Warehouse Picker/Warehouse Packer

10 Months
Amazon | 01.2016 - 11.2016
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Removed items from shelves or storage bins and scanned tags.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Quickly and properly wrapped boxed items, maintaining uniformity to meet fulfillment targets.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

Personal Training Sales Counselor

1 Year 1 Month
La Fitness | 01.2014 - 02.2015
  • as a Personal Training Sales Counselor, i used my knowledge to sell personal training services, as well as to help guide members to the right trainer and the right training program for them.
  • worked hand in hand with the Fitness Sales staff to set up complimentary introductory training assessments for our new and existing members.
  • created strategies to develop and expand sales of services to existing customer
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity

Outreach Coordinator

9 Months
San Bernardino Valley College | 08.2011 - 05.2012
  • Scheduled outreach exhibitions and educated high school students on pursuing an education
  • Conducted presentations to expose and increase their awareness about attending a college
  • Assisted coworkers with projects on a frequent basis

Education

No Degree - Social Sciences

San Bernardino Valley College | San Bernardino, CA | 09.2020

Skills

Safety awareness
Documentation abilities
Quality control
Customer Service
Computer proficiency
Leadership
Reading comprehension
Self-motivated professional
Multitasking abilities
Organization and Time management
Policy and Procedure Implementation
Interpersonal Communications

Languages

Spanish
Professional Working

Timeline

Operations Manager

Fedex Ground
10.2021 - 01.2023Read More

Operations Supervisor

FedEx Corporation
09.2021 - CurrentRead More

Gap Filler

Home Depot
02.2021 - 06.2021Read More

Labor

Liuna Local 73
09.2019 - 02.2021Read More

Freight Handler

Fedex Freight
01.2018 - 04.2018Read More

Package Handler

Fedex Ground
07.2017 - 01.2019Read More

Front Desk Associate

Planet Fitness
06.2016 - 12.2016Read More

Warehouse Picker/Warehouse Packer

Amazon
01.2016 - 11.2016Read More

Personal Training Sales Counselor

La Fitness
01.2014 - 02.2015Read More

Outreach Coordinator

San Bernardino Valley College
08.2011 - 05.2012Read More

San Bernardino Valley College

No Degree from Social Sciences
Read More
Eziquio Camarena