Open To Work
Ezme Burgos
ACM
Stroudsburg,PA
Work Preference
Job Search Status:
Open to work
Work Type
Full TimeConsulting
Location Preference
Remote
Minimum Desired Compensation
$20/hr
Important To Me
Career advancement
1
Language
1
Certification
19
years of professional experience
Motivated Professional focused on enhancing business performance through a strong work ethic and adaptability. Delivered results by effectively collaborating in team environments and independently, driving efficiency and growth to meet company objectives. Utilized communication, interpersonal, and organizational skills to contribute to tasks and enhance service value.
Work History
Microbial Technician
2 Years 3 Months- Diagnosed technical issues and implemented effective solutions to minimize downtime.
- Collaborated with team members to streamline workflows, enhancing efficiency in operations.
- Operated commercial cleaning equipment to maintain cleanliness and sanitation standards.
- Managed waste disposal processes to ensure compliance with health and safety regulations.
- Conducted thorough cleaning of laboratories, offices, and common areas to enhance client satisfaction.
- Collaborated with team members to optimize cleaning schedules for efficiency and effectiveness.
- Trained new staff on proper cleaning techniques and safety protocols to promote best practices.
- Inspected completed work for quality assurance, addressing any deficiencies promptly.
- Assisted in maintaining inventory of cleaning supplies, ensuring adequate stock levels at all times.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Measured the air to ensure that all micro-bacteria were completely gone from previous vaccines.
- Ensured compliance with all federal, state, and local regulations pertaining to logistics operations, including transportation and hazmat handling.
- Mitigated risks associated with hazardous materials incidents, utilizing specialized training in HazMat procedures and communications protocols.
- Improved safety standards by conducting thorough Hazmat inspections and identifying potential hazards.
Certified Nursing Assistant
2 Years 5 Months- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with healthcare team to develop personalized care plans for patients.
- Educated patients and families on health management strategies and post-discharge care.
- Assisted patients with daily living activities to enhance comfort and promote independence.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Implemented infection control measures to ensure a safe environment for patients and staff.
- Advocated for patient needs, ensuring their voices were heard in care discussions.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Quality Control/Manager
1 Year 2 Months- Developed and implemented quality control procedures to enhance service delivery standards.
- Streamlined inspection processes, resulting in improved accuracy of quality assessments.
- Led training programs to ensure staff compliance with safety and operational guidelines.
- Collaborated with management to identify areas for process improvement and efficiency gains.
- Conducted regular audits to maintain adherence to industry regulations and best practices.
- Mentored junior staff on quality assurance techniques and performance expectations.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Improved customer satisfaction with thorough final product inspections and adherence to strict quality control guidelines.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
Assistant Store Manager
1 Year 6 Months- Trained and mentored staff on customer service excellence and operational efficiency.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Led team meetings to communicate goals, performance updates, and best practices.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Developed employee schedules to enhance productivity while maintaining labor cost controls.
- Analyzed sales data to identify trends and inform strategic merchandising decisions.
- Enhanced customer satisfaction through proactive issue resolution and feedback collection.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Quality Control Inspector
9 Years 7 Months- Developed and implemented inspection protocols to enhance accuracy and efficiency in quality assessments.
- Conducted thorough inspections of raw materials and finished products to ensure compliance with quality standards.
- Collaborated with production teams to identify and resolve quality issues by improving overall product integrity.
- Trained new inspectors on quality control processes, promoting adherence to safety and quality procedures.
- Streamlined documentation processes for inspection results, ensuring consistent reporting and traceability of quality metrics.
- Managed audit preparations, facilitating compliance with industry standards and regulatory requirements during external reviews.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments and collaborated to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
- Supported continuous improvement initiatives by providing insightful quality control data and analysis.
- Improved supply chain reliability by conducting audits on supplier quality systems and providing constructive feedback.
- Collaborated with production teams to identify root causes of quality issues, leading to significant improvements in product reliability.
Education
GED
Skills
Microbial Techniques
Laboratory Safety
System diagnostics
Technical proficiency
Routine Inspections
Document preparation
Operations oversight
Customer service
Client engagement
Customer relations
Attention to detail
Adapts under pressure
Multitasking organization
Communication skills
Certification
- CME - Certified Maintenance Employee
- ServSafe
- Hazmat trained
Languages
English
Timeline
Microbial Technician
ACM
10.2023 - 01.2026Read More
Certified Nursing Assistant
Red Lions
04.2021 - 09.2023Read More
Quality Control/Manager
Sparkle CarWash
12.2019 - 02.2021Read More
Assistant Store Manager
Raceway Restaurants
12.2017 - 06.2019Read More
Quality Control Inspector
Hayward Laboratories
05.2007 - 12.2016Read More
Dickinson High School
GED
Read More