Ezra Amador
Houston,Tx
Summary
I am the best version of myself in the beauty industry. Presenting myself as a motivated and client-focused professional, with considerable experience in customer service, assistance, and advertising rolls. My goal is to be somewhere with growth and positive knowledge, to enhance ones future self.
Overview
5
5
years of professional experience
Work History
Medical Receptionist / Assistant
Oasis Salon & Medi Spa
2021.08 - 2023.02
- Developed trustworthy and reliable relationships with colleagues and clients.
- Opening and closing duties. This initialed, opening up front desk, cash counting, printing out colleagues daily schedules, and prepping rooms. End of day duties included closing down front desk, assisting with organizing and cleaning work areas, and closing front desk checkouts.
- Processed payments and rewards points for each client/patient.
- Scheduled patient appointments and followed up with confirmation phone calls.
- Supported injections by assisting Nurses and clients with numbing and preparation for treatments including toxins, fillers, laser treatments, and medical weight loss programs.
- Maintained up-to-date result photos and consent forms.
- Contributed to the spa's marketing efforts by assisting with promoting monthly specials and advertising on social media.
Front Desk Coordinator
Woodhouse Day Spa
2019.01 - 2019.06
- Handled appointment bookings, client check-ins/outs, and answered phone calls.
- Achieved sales goals by promoting spa packages, gift cards, and services to enhance revenue growth.
- Provided professional guest service by being attentive, this included preparing welcome beverages to clients and assisting them with their itinerary for the day.
- Closing shifts, which included organizing work areas and closing front desk registers.
Beauty Advisor
Ulta
2018.06 - 2019.01
- Exceeded in sales by promoting Ulta Beauty rewards credit cards and gift cards, meeting sales goals.
- Checking in and out customers.
- Provided makeup assistance, which included color matching customers and providing product knowledge.
- Assisted with presentation and inventory, which taught me strong organizational and merchandising skills.
Salon Receptionist
Ulta
2018.01 - 2018.06
- Operated salon front desk by answering phones and keeping track of online bookings.
- Coordinated salon bookings and client services, to help ensure smooth and efficient work day for the stylists.
- Upheld salon by preparing work stations and maintaining cleanliness.
Education
Esthetics
College of The Mainland
Texas City, TX05.2021
High School Diploma -
Clear Falls High School
League City, TX06.2017
Skills
- Relationship Building
- Proficient in Microsoft Office (Word, Excel, PowerPoint) and Canva
- Social Media Advertising
- Advanced customer service and phone etiquette
- Medical terminology knowledge
- Effective upselling techniques
Languages
English
Full Professional
Timeline
Medical Receptionist / Assistant
Oasis Salon & Medi Spa
2021.08 - 2023.02
Front Desk Coordinator
Woodhouse Day Spa
2019.01 - 2019.06
Beauty Advisor
Ulta
2018.06 - 2019.01
Salon Receptionist
Ulta
2018.01 - 2018.06
Esthetics
College of The Mainland
High School Diploma -
Clear Falls High School
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