Summary
Overview
Work History
Education
Skills
Timeline
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Ezra Craig

Ezra Craig

Gilbert,AZ

Summary

Dynamic and dedicated professional with a proven track record at Joe's BBQ, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through efficient service and maintaining high cleanliness standards. Skilled in multitasking and organization, consistently exceeding performance expectations while fostering a positive work environment.

Overview

2
2
years of professional experience

Work History

Crew Member

Joes BBQ
08.2022 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

Diploma - General Studies

Desert Hills High School
Gilbert, AZ

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • and sanitizing
  • Flexible schedule
  • Integrity and honesty
  • Willingness to learn
  • Reliability and punctuality
  • and organization

Timeline

Crew Member

Joes BBQ
08.2022 - Current

Diploma - General Studies

Desert Hills High School