Ezra Hamilton

Order Processing and Accuracy

• Pick items for guest orders with precision and efficiency, ensuring product quality and order accuracy.

• Accurately pack guest orders to minimize damage during transit.

• Guest Service

• Provide prompt and courteous service when interacting with guests or fulfilling in-store pickup orders.

Assist guests with questions and concerns.

• Served as the front face of the office, directing visitors to the correct resources and providing a rundown of services and support available
• Designed and implemented fall programming, creating innovative event calendars and workshops tailored to the needs of LGBTQIA+ and undocumented students, staff and faculty
• Managed communication, including responding to emails, drafting documents, and acting as the liaison when needed between staff, students, and other departments
• Managed event planning logistics, including preparing presentations, tracking budgets, and ensuring cost-effective solutions that aligned with the needs of both department and event attendees
• Led workshops and presentations, fostering a safe and inclusive space for students to relax, connect, and seek help when needed

• Designed and implemented visually appealing displays to showcase merchandise in line with brand guidelines and seasonal promotions
• Managed inventory levels and stock rotation, ensuring a fresh, organized, and enticing shopping environment, particularly during peak seasons or promotions
• Executed regular floor moves and display changes to highlight new arrivals and maximize limited space creatively
• Maintained a clean, organized storage area for easy access to visual merchandising props, fixtures, and materials
• Conducted store visits to assess and uphold visual merchandising standards across multiple locations
• Applied design principles and knowledge of color theory to create visually harmonious displays that enhanced product appeal