Summary
Work History
Education
Skills
Timeline
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Ezra Hernandez

Anson

Summary

Dynamic and dedicated professional with experience as a Correctional Officer at Robertson Unit, skilled in emergency response and conflict resolution. Proven ability to enforce safety regulations. As well from my experience I personally believe I have great people skills but love spending time with animals. Housekeeping has helped me improve my cleaning skills and time management due to the fact rooms need to be cleaned in a certain amount of time to which I believe has helped me clean faster and more efficiently.

Work History

Correctional Officer

Robertson Unit
Abilene, TX
  • Monitored inmate behavior to ensure compliance with safety regulations.
  • Assisted in conducting regular security checks throughout facility.
  • Learned and implemented emergency response protocols effectively.
  • Supported rehabilitation programs by providing guidance to inmates.

Tennis Assistant

Abilene Country Club
Abilene, TX
  • Assisted in daily operations of tennis programs, ensuring smooth execution of activities.
  • Supported coaching staff by preparing equipment and maintaining courts to enhance player experience.
  • Engaged with club members, addressing inquiries and providing information about tennis events and services.
  • Organized and facilitated junior tennis clinics, promoting skill development among young players.

Carhop

Sonic
Abilene, TX
  • Delivered food and beverages promptly to customers in drive-thru and parking lot areas.
  • Maintained cleanliness and organization of workstations and dining areas for optimal customer experience.
  • Utilized point-of-sale system to process orders accurately and efficiently during peak hours.
  • Collaborated with team members to ensure timely service delivery and customer satisfaction.

Bagger

United Supermarkets
Abilene, TX
  • Assisted customers with bagging groceries efficiently and accurately.
  • Maintained cleanliness and organization of bagging area to ensure safety standards.
  • Collaborated with team members to improve workflow during peak hours.
  • Adapted quickly to changing customer needs and store promotions.

Carhop

Sonic
Abilene, TX
  • Handled cash transactions, ensuring accuracy in payments and change given to customers.
  • Assisted in training new carhops on menu items, service protocols, and safety procedures.
  • Monitored inventory levels of supplies, notifying management of restocking needs to prevent shortages.
  • Resolved customer inquiries and complaints with professionalism, enhancing overall guest experience.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.

Carhop

Sonic
Abilene, TX

Housekeeper

Hilton Garden Inn Hotel
Abilene, TX
  • Performed daily cleaning and sanitization of guest rooms and public areas
  • Managed inventory of cleaning supplies, ensuring availability for daily operations
  • Assisted in training new staff on hotel cleanliness standards and procedures
  • Collaborated with team members to maintain high levels of guest satisfaction

Housekeeper

Marriot Hotel
Abilene, TX

Carhop

Sonic
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.

Education

High School Diploma -

Abilene High School
Abilene, TX

Skills

First aid training

Emergency response

De-escalation techniques

Conflict resolution skills

Policy enforcement

Safety and security enforcement

Observation

Safety

Security procedures

Stress tolerance

Relationship building and management

Physical fitness

Work crew management

Radio communication

Regulation compliance

Problem-solving

Decision-making

Written communication

Incident reporting

Multitasking

Conflict resolution

Time management

Task prioritization

Timeline

Correctional Officer

Robertson Unit

Tennis Assistant

Abilene Country Club

Carhop

Sonic

Bagger

United Supermarkets

Carhop

Sonic

Carhop

Sonic

Housekeeper

Hilton Garden Inn Hotel

Housekeeper

Marriot Hotel

Carhop

Sonic

High School Diploma -

Abilene High School

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Ezra Hernandez