Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ezra Irving

Happy Valley,OR

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

19
19
years of professional experience

Work History

Manager

Oregon Art Supply
Eugene, OR
08.2021 - Current
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Established processes to ensure efficient workflow throughout the organization.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
  • Interviewed prospective employees and provided input to HR on hiring decisions.

Produce Department Manager

World Foods Portland
Portland, OR
02.2017 - 07.2021
  • Developed and implemented daily, weekly, monthly operational plans for the Produce Department.
  • Monitored inventory levels of fresh produce, ensuring optimal stock levels were maintained.
  • Collaborated with other department managers to ensure efficient ordering processes and timely deliveries.
  • Created pricing structures for Produce Department items based on market conditions and competitive prices.
  • Provided training to new staff members on proper handling techniques of produce items as well as customer service expectations.
  • Ensured that displays were properly stocked with attractive product presentations while adhering to merchandising guidelines.
  • Maintained cleanliness of work area by sweeping floors, cleaning shelves, disposing of trash bins regularly.
  • Received produce deliveries and unloaded produce.
  • Assisted customers with produce questions and special orders.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Assistant Produce Manager

New Seasons Market
Portland, OR
06.2005 - 06.2015
  • Developed and maintained relationships with vendors to ensure quality produce was available for customers.
  • Organized and supervised the receiving, stocking, rotating, pricing and merchandising of all produce items.
  • Ensured that departmental standards were met in regards to product freshness, presentation, safety and sanitation guidelines.
  • Created weekly schedules for staff members based on customer traffic patterns.
  • Monitored inventory levels to ensure adequate supply of merchandise was available at all times.
  • Established promotional activities to increase sales of seasonal items.
  • Worked closely with other departments such as marketing and accounting when necessary.
  • Participated in team meetings regarding goals and objectives for the department.
  • Implemented strategies to reduce shrinkage in the department due to theft or spoilage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Delegated work to staff, setting priorities and goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Education

GED -

P.C.C.
Portland, OR
09-1992

Skills

  • Financial Management
  • Staff Development
  • Strategic Planning
  • Performance Management
  • Marketing
  • Staff Management
  • Operations Management

Timeline

Manager

Oregon Art Supply
08.2021 - Current

Produce Department Manager

World Foods Portland
02.2017 - 07.2021

Assistant Produce Manager

New Seasons Market
06.2005 - 06.2015

GED -

P.C.C.

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Ezra Irving