Ezra Marion Jr
Miami Gardens,FL
Summary
Proven expert in maintaining pristine environments, demonstrated during tenure at Red Lobster Restaurant. Leveraged cleaning expertise and customer service skills to enhance facility cleanliness and reduce germ spread by sanitizing high-traffic areas. Achieved respectful work atmosphere through professional interactions, showcasing a blend of technical proficiency and interpersonal abilities.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
Amazon
Opa-locka, FL
07.2022 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Janitor
Red Lobster Restaurant
North Miami Beach, FL
12.2020 - 07.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Cashier Team Lead
Burger King
Miami Gardens, FL
07.2018 - 12.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
Education
Miami Carol City Senior High School
Miami Gardens, FL06.2018
Skills
- Cleaning Expertise
- Customer service-focused
- Mopping Techniques
- Restroom Care
Timeline
Warehouse Worker
Amazon
07.2022 - 04.2024
Janitor
Red Lobster Restaurant
12.2020 - 07.2022
Cashier Team Lead
Burger King
07.2018 - 12.2018
Miami Carol City Senior High School