EZRA M MCCOY
North Las Vegas
Summary
I come from a proud family tradition of military service, where commitment to country and duty runs deep. Growing up, I was inspired by the stories and sacrifices of my relatives who served in various branches of the military. This legacy instilled in me a profound respect for discipline, resilience, and leadership values I carry with me every day. For the past four years, I've worked as a Medical Assistant, where I've developed a comprehensive skill set in patient care, medical office procedures, and clinical operations. My ability to stay calm under pressure, communicate effectively with patients, and support healthcare teams has been critical in providing high-quality, compassionate care.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Keck Medicine Of USC
North Las Vegas
07.2025 - 11.2025
- Supported medical staff by answering phones and preparing supply orders.
- Assisted clinicians with in-office procedures.
- Oversaw patient check-in by pulling charts, verifying data, and organizing paperwork.
- Documented information required for patients' specimens and tests completed.
- Maintained accurate documentation for FMLA
- Performed injections such as vaccines, and intramuscular injections
- Triaged patients
MEDICAL ASSISTANT
CARE NOW
Las Vegas
01.2024 - 09.2025
- Medical assistant role: Triage patient's that come into the clinic and report to provider what patient is coming into the clinic for.
- Administer injections, perform ekg's, along with assisting in procedures.
- Administer medications per provider order
- Educated patients on prescribed medications, treatments, and procedures
- Assisted healthcare providers with exams, diagnostic procedures, and treatments while maintaining patient comfort and privacy.
- Worked closely with a multidisciplinary team of physicians, nurses, and administrative staff to provide comprehensive patient care.
- Effectively balanced patient intake, administrative duties, and clinical tasks, maintaining a smooth workflow in a high-volume environment.
- Delivered compassionate and high-quality care to a diverse range of patients in a fast-paced urgent care setting.
- Provide patients with education on prescribed treatments, medication instructions, and follow-up care, ensuring they understood their next steps for recovery.
MEDICAL ASSISTANT
CROSSROADS OF SOUTHERN NEVADA
Las Vegas
01.2023 - 07.2025
- Medical assistant role: Triage patient's that come into the facility to make sure they qualify along with are stable enough to be a part of our program.
- Verify patients using HIPPA identifiers
- Establish and maintain relationships with pharmacy/other insurance resources like HBI/NBH
- Check patient's glucose along with provide education on how to properly check their own.
- Intervened in crisis situations with patients, remaining calm and professional to maintain control.
- Promoted client wellness and independence with close support and proactive skill building
- Assign patients to rooms based on acuity
- Monitored patient behavior and reported changes to healthcare team.
- Documented patient progress and maintained accurate medical records.
- Implemented treatment plans as directed by psychiatric professionals.
- Collaborated with nursing staff to ensure patient safety and well-being.
- Educated patients on coping strategies and mental health resources available.
- Managed crisis situations by employing de-escalation techniques effectively.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
MEDICAL ASSISTANT
NEVADA ORTHOPEDIC AND SPINE CENTER
Las Vegas
01.2023 - 01.2024
- Medical assistant role: Room patient's accordingly, schedule patient follow up appointments, pre-op instructions along with post op instructions.
- Applied and removed casts, splints, and other orthopedic devices, ensuring proper fit and patient orthopedic procedures under physician supervision.
- Worked closely with orthopedic surgeons, physical therapists, and nursing staff to ensure cohesive care and optimal patient outcomes.
- Oversaw patient check-in by pulling charts, verifying data and organizing paperwork
- Order xrays, MRI, CT, and other testing per physician request.
- Maintained accurate and up-to-date emr to track patient progress, follow-up appointments, and treatment plans.
MEDICAL ASSISTANT
LANDMARK RECOVERY
Las Vegas
09.2022 - 04.2023
- Medical assistant role: Greet new clients, assess patients to see if they qualify or need to be hospitalized before they came to the facility.
- If patients were stable enough to go through intake process and go through nursing assessment.
- Conducted thorough patient intakes, including gathering medical histories, addiction histories, and mental health assessments, ensuring accurate documentation in emr.
- Provided one-on-one education for patients on medication adherence, coping strategies, and healthy lifestyle choices, fostering long-term recovery success.
- Supported mental health professionals in addressing patients' emotional needs, helping to deescalate difficult situations, and ensuring patients feel heard and cared for.
- Assisted with medical procedures and wound care as needed, including handling minor injuries or complications during the recovery process.
- Educated patients about the effects of addiction, treatment options, and available resources for ongoing recovery support.
- Provided immediate medical and emotional support during acute crises or relapses, ensuring that patients received the appropriate level of care.
- Coordinated with patients' families when necessary, providing updates on treatment progress and helping to educate family members on how to support recovery.
- Assisted in patient intake and collected medical histories.
- Educated patients on treatment plans and medication instructions.
- Maintained accurate electronic health records for patient documentation.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Implemented treatment plans as directed by psychiatric professionals.
- Documented patient progress and maintained accurate medical records.
- Assisted in daily living activities and personal care for patients.
- Collaborated with nursing staff to ensure patient safety and well-being.
- Managed crisis situations by employing de-escalation techniques effectively.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Educated patients on coping strategies and mental health resources available.
MEDICAL ASSISTANT
CHANGING MINDS PSYCHIATRY
Las Vegas
02.2022 - 12.2022
- Medical assistant role: Triage patients, schedule patients, prior authorization for specialty medications, schedule new patients/follow up patients.
- Make sure accurate billing is processed along with accuracy of ICD 10.
- Perform adhd testing and tms processing.
- Medication management
- Blood drawing
- Drug screens
OPTHALMIC TECHNICIAN
NEVADA EYE PHYSICIANS
Las Vegas
05.2021 - 12.2022
- Opthalmic Technician role: Greet patients, perform any preventative testing (IOL, HOF, OCT), visual acuity tests, retinoscopy and refractometry with minimal oversight.
- Perform pre-op testing as well.
- Assist in the OR for lasik/cataract surgery.
- Assisted ophthalmologists with detecting refractive errors and managing patients' ocular disorders.
- Helped ophthalmologist triage patients' issues by telephone and in person for diverse emergencies.
- Improved patients' compliance with tests and procedures through positive engagement strategies.
- Used tomographs, retinoscopes and phoropters regularly during patient examinations.
- Documented patients' medical histories for ophthalmologists.
- Educated patients on eye health, preventive care, proper contact lens use, and the importance of follow-up visits to manage chronic eye conditions.
Education
Medical Assisting Program - Medical Assistant certification
University of Nevada, Las Vegas
Las Vegas, NVSkills
- Iv certified
- Vital signs
- Injections
- Assist in procedures
Certification
- MA Certificate
- BLS certified
- Lab Assistant License
Middle Initial
E
Timeline
Medical Assistant
Keck Medicine Of USC
07.2025 - 11.2025
MEDICAL ASSISTANT
CARE NOW
01.2024 - 09.2025
MEDICAL ASSISTANT
CROSSROADS OF SOUTHERN NEVADA
01.2023 - 07.2025
MEDICAL ASSISTANT
NEVADA ORTHOPEDIC AND SPINE CENTER
01.2023 - 01.2024
MEDICAL ASSISTANT
LANDMARK RECOVERY
09.2022 - 04.2023
MEDICAL ASSISTANT
CHANGING MINDS PSYCHIATRY
02.2022 - 12.2022
OPTHALMIC TECHNICIAN
NEVADA EYE PHYSICIANS
05.2021 - 12.2022
Medical Assisting Program - Medical Assistant certification
University of Nevada, Las Vegas