Ezra Reilly
Richmond,VA
Summary
Highly efficient team member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Pizza Delivery Driver
Dominos's Pizza
10.2024 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
Crew Member
The Floyd Country Store
03.2023 - 07.2024
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Washed dishes by hand and with an industrial dishwasher.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Completed milkshakes and ice cream desserts for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Prepared salads, soups and sandwiches for customers.
- Brewed coffee and tea and changed out drink station syrups.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Crew Member
Hardees
10.2021 - 03.2023
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Brewed coffee and tea and changed out drink station syrups.
- Made burgers, chicken tenders, fries and other foods for customers
Education
High School Diploma -
Springhouse Community School
Floyd, VA01.2021
Skills
- Cooking
- Food safety
- Money handling
- Quick learner
- Safe food handling
- Willingness to learn
- Cleaning
- Task prioritization
- Teamwork and collaboration
Timeline
Pizza Delivery Driver
Dominos's Pizza
10.2024 - Current
Crew Member
The Floyd Country Store
03.2023 - 07.2024
Crew Member
Hardees
10.2021 - 03.2023
High School Diploma -
Springhouse Community School
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