Ezra Skippers
Pauls Valley,OK
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
17
17
years of professional experience
Work History
Store Manager
TH Rogers Lumber Co.
10.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Manager in Training
McCoys Building Materials
05.2022 - 10.2022
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Assisted with onboarding of new employees by providing training and development resources.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Store Manager
Lowes Home Improvment
09.2006 - 05.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Assisted with hiring, training and mentoring new staff members.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Education
High School Diploma -
Vivksburg High School
Vicksburg, MINo Degree -
Lansing Community College
Lansing, MISkills
- Inventory Management
- Order Management
- Product and Service Sales
- Shift Checklists
- Customer Service
- Store Opening and Closing Procedures
- Time Management
- Goals and Performance
- Maximizing Profitability
- Merchandising
- Leadership
- Business Leadership
- Management Training
- Strategize Business Plans
- Manage Operations
- P&L Administration
- Employee Terminations
- Staff Supervision
- Delegating Work
- Leading Staff Meetings
- Budgeting and Cost Control
- Customer Relations
- Sales Promotion
- Inventory Oversight
Timeline
Store Manager
TH Rogers Lumber Co.
10.2022 - Current
Manager in Training
McCoys Building Materials
05.2022 - 10.2022
Store Manager
Lowes Home Improvment
09.2006 - 05.2022
High School Diploma -
Vivksburg High School
No Degree -
Lansing Community College
Similar Profiles
Raven ShawRaven Shaw
Administrative Bookkeeper at TH Rogers Lumber CompanyAdministrative Bookkeeper at TH Rogers Lumber Company
Lisa TrawickLisa Trawick
CERTIFIED PHARMACY TECHNICIAN at Rogers Pharmacy and Rogers Home Medical ServicesCERTIFIED PHARMACY TECHNICIAN at Rogers Pharmacy and Rogers Home Medical Services
Samantha RizoSamantha Rizo
Account Manager/Renewal Specialist at Emerson Rogers/ Rogers Benefit GroupAccount Manager/Renewal Specialist at Emerson Rogers/ Rogers Benefit Group