Overview
Work History
Education
Skills
Languages
Timeline
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Ezralin Flores

Covina,CA

Overview

7
7
years of professional experience

Work History

Swim Instructor/ Lifegaurd

Blue Ray Aquatics
Covina
06.2017 - Current
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
  • Instructed participants on water safety rules and regulations.
  • Taught basic survival skills such as floating, treading water, emergency exits from the pool.
  • Scheduled private lessons upon request from clients interested in more personalized instruction.
  • Communicated regularly with parents or guardians regarding their child's progress in swimming lessons.
  • Assisted in developing aquatic programs for recreational swim classes and competitive teams.
  • Created strategies to help meet needs of mentally and physically challenged swimmers.

Cashier

Costco Wholesale
San Dimas, CA
10.2021 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Shift Lead

Wingstop
La Puente, CA
12.2020 - 05.2021
  • Assisted in the training of new employees.
  • Monitored employee performance and provided feedback on areas for improvement.
  • Responded to customer inquiries and complaints in a professional manner.
  • Provided guidance and support to other team members as needed.
  • Identified opportunities for operational improvements and communicated them to management.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.

Education

Associate of Science - Biology

Citrus College
Glendora, CA

Skills

  • First aid and CPR certified
  • Cash Handling
  • Customer Service
  • Team motivation
  • Complaint Handling
  • Collaboration and Teamwork

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Cashier

Costco Wholesale
10.2021 - 08.2023

Shift Lead

Wingstop
12.2020 - 05.2021

Swim Instructor/ Lifegaurd

Blue Ray Aquatics
06.2017 - Current

Associate of Science - Biology

Citrus College

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Ezralin Flores