Ezri Dowden
Decorah,IA
Summary
Proven leader at Culver's Restaurant, adept in kitchen management and staff training, significantly enhanced team efficiency and customer satisfaction. Mastered inventory control and food safety, reducing food costs and ensuring high culinary standards. Excelled in multitasking and fostering a collaborative environment, driving seamless operations and quality service.
Overview
5
5
years of professional experience
Work History
Kitchen Shift Lead
Culver's Restaurant
05.2019 - Current
- Ensured proper rotation of food items to maintain freshness and prevent cross-contamination risks.
- Resolved conflicts among staff members promptly, creating a more harmonious work environment conducive to efficient teamwork.
- Managed inventory levels to reduce food spoilage while maintaining adequate stock for daily operations.
- Monitored equipment functionality regularly, addressing maintenance issues proactively to minimize downtime and maintain consistent kitchen operations.
- Trained new employees on kitchen policies, procedures, and equipment usage, promoting a collaborative work environment.
- Implemented portion control guidelines, reducing overall food costs without sacrificing dish quality or presentation standards.
- Enhanced team communication by implementing daily pre-shift meetings to discuss goals and expectations.
- Assisted with catering orders as needed, coordinating logistics for successful event execution while maintaining high culinary standards.
- Increased customer satisfaction with timely meal preparation and consistent quality control measures.
- Coordinated with front-of-house staff during peak service times to ensure seamless order flow from the kitchen to tables of waiting guests.
- Maintained a clean and organized workspace, ensuring adherence to health and safety regulations.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Education
High School Diploma -
Decorah High School
Decorah, IA05.2017
Skills
- Workplace Safety
- Food Preparation
- Staff Management
- Inventory Control
- Kitchen Management
- Customer Service
- Attention to Detail
- Multitasking and Organization
- Verbal and written communication
- Safe Food Handling
- Staff Training and Development
- Flexible Schedule
Timeline
Kitchen Shift Lead
Culver's Restaurant
05.2019 - Current
High School Diploma -
Decorah High School
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