Summary
Overview
Work History
Education
Skills
Pronouns
Languages
Timeline
Generic

Eztli Crist

Administrative Assistant
Philadelphia,PA

Summary

Organized and dedicated administrative professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Efficient, punctual, and productive professional when working with little to no supervision in both independent or team environments.

Overview

5
5
years of professional experience

Work History

Office Administrative Assistant

Caring People Alliance (CPA) - Early Learning Resource Center
06.2023 - Current
  • Streamlined office operations by implementing efficient organizational systems and filing procedures.
  • Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
  • Boosted employee productivity by developing and implementing effective training programs for new hires.
  • Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.

Business Operations Specialist

Archer
11.2022 - 12.2022
  • Facilitated prompt resolutions for complications and miscommunications between custodians, banks, and brokers that expedited the liquidation process for financial assets.
  • Personally developed the first gender identity-inclusive corporate email signatures, leading to educational LGBTQ+ sensitivity training in the workplace.
  • Collaborated with cross-functional teams to develop innovative solutions for complex business challenges.

Management Associate

Paris Baguette
05.2022 - 10.2022
  • Directed the decoration team's production of 1000+ pastries within a 2-hour window, ensuring timely product delivery.
  • Streamlined operations by implementing efficient management strategies and workflow processes.
  • Enhanced overall team performance by providing consistent coaching, constructive feedback, and targeted training.

Call Center Agent

Temple Telefund Marketing
09.2018 - 06.2019
  • Collaborated with team members to share best practices, resulting in improved overall department performance that increased total profits by 30%.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.

Education

Bachelor's Degree - International Business Studies, Economics

Temple University
Philadelphia, PA
12.2021

Skills

  • Microsoft Office Suite
  • Database Entry
  • Billing and Invoicing
  • Spreadsheet Development
  • Customer Engagement
  • Operations Management
  • Recordkeeping and File Management

Pronouns

They/Them, He/Him

Languages

Spanish
Professional Working

Timeline

Office Administrative Assistant

Caring People Alliance (CPA) - Early Learning Resource Center
06.2023 - Current

Business Operations Specialist

Archer
11.2022 - 12.2022

Management Associate

Paris Baguette
05.2022 - 10.2022

Call Center Agent

Temple Telefund Marketing
09.2018 - 06.2019

Bachelor's Degree - International Business Studies, Economics

Temple University
Eztli CristAdministrative Assistant