OBJECTIVE:
Overview
Work History
Education
Skills
Timeline
Independent Contractor

Joseph Mullen

Fatima Monastery
Thurmont,MD
Joseph Mullen
17
Years of experience

Delivered HR/benefits support expertise over 20 years, pursuing operational opportunity to apply business acumen, leadership, and organizational skills toward enterprise goal attainment.

Work History

Independent Author

3 Years 8 Months
Fatima Monastery | 01.2023 - Current

• Founder of Fatima Monastery

• Published/authored Amber’s Book: Narrow Path

• Published/authored Maranatha: Perennial Gifts

Insurance Producer

9 Months
The Voluntary Benefits Shop | 06.2020 - 03.2021
  • Partnered with community business owners and HR business professionals to assess their current benefit offering
  • Developed a strategic voluntary benefit plan that complements the organization's core benefit offering

Sr. Systems Analyst

5 Months
University of Delaware | 06.2018 - 11.2018

o Provided functional and technical guidance for the Payroll PeopleSoft HCM modules, Web Forms, Web Views, the UDTime

o Acted as a liaison between end users and technical resources to resolve daily production issues, create reports, develop enhancements and implement new systems

o Ensured integrity of data and is responsible for automating and enhancing business processes to make Payroll more efficient and effective

Sr. Reporting Analyst

1 Year
CareFirst BCBS - (Consumer Direct Sales Business Support) | 07.2016 - 07.2017

o Budget Management

o Reporting and Analytic Support

o SharePoint Administrator for the Business Support team

o Technical Support for the Communications Team

o Capital Asset Management

o Budget Management- provided budget support for the VP of Consumer

Direct Sales & the Director of CD Sales Business Support

o Responsible for developing and implementing the below process improvements:

Transformed the standard monthly budget from transactional report to a strategic planning exercise that included all cost center owners who rolled up to the VP; annual/monthly budget became a living document as opposed to another report.Partnered with finance department & each cost center owner to redesign accrual process making it more strategic in nature while keeping it aligned with corporate finance’s accounting guidelines.

Developed interactive budget & accrual dashboards for VP, director and each cost center owner to help them better

understand their budget’s current state and how it impacts the division’s overall performance.

Dashboard acted as single reference point showing all activity for each budget, and providing the cost center owner with the ability to do their own month end reconciliation

o Served as a liaison between VP, Director of CD Sales Business Support, cost center owners and finance (corporate & divisional) for all inquiries regarding budget, accruals and dashboards

Business Analyst

1 Year 1 Month
Allegis Global Solutions, Inc. (an Operating Company of Allegis Group, Inc.) | 04.2015 - 05.2016

o Supported reporting and analytic functions for client programs

o Provided technical guidance to program executives, directors and coordinators

o Developed reports necessary to manage Program Office performance and meet customer needs. Worked with technology partner to develop these reports, including technical scope, design, development, debug and user-acceptance testing.

o Documentation of reporting requirements, procedures and business rules necessary to support the delivery of reporting and analytics for our programs and custom

Human Resources Analyst

5 Years 6 Months
Allegis Group | 10.2009 - 04.2015

Within HR Department:

o Point of contact for senior management concerning managerial reporting, data

analytics, government reporting & relationship maintenance, Excel support, PeopleSoft query requests, and other AdHoc items as needed.

o Point of contact for HR team members concerning benefit escalation issues,

analyzing of current processes & offering recommendations for improvement, Excel support, PeopleSoft query requests, and other AdHoc items as needed.

• Within Allegis Group’s Operating Companies:

o Point of contact for senior leadership assisting with Office of Federal Contractor Compliance Program (OFCCP) audits, client EEO/AAP certification requests, EEO job category realignment, compensation analytics, employee lifecycle data and other AdHoc items as needed.

Education

Bachelor of Science

Mount Saint Mary's University | Emmitsburg, MD | 05.2000

Skills

Supported customer service needs with strong communication and interpersonal skills.
Assisted with investigative work and analytical review.
Used PeopleSoft
Oracle Business Intelligence
Oracle Query Development certification
Workforce (UDTime)
Taleo
Tableau
Teams
SharePoint
Microsoft Word
Excel
PowerPoint
Salesforce
and Kindle Direct Publishing.

Timeline

Independent Author

Fatima Monastery
01.2023 - CurrentRead More

Insurance Producer

The Voluntary Benefits Shop
06.2020 - 03.2021Read More

Sr. Systems Analyst

University of Delaware
06.2018 - 11.2018Read More

Sr. Reporting Analyst

CareFirst BCBS - (Consumer Direct Sales Business Support)
07.2016 - 07.2017Read More

Business Analyst

Allegis Global Solutions, Inc. (an Operating Company of Allegis Group, Inc.)
04.2015 - 05.2016Read More

Human Resources Analyst

Allegis Group
10.2009 - 04.2015Read More

Mount Saint Mary's University

Bachelor of Science
Read More
Joseph MullenIndependent Contractor