Fantazia Robertson

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

• Administrative assistant/receptionist, Proficient, 04/01/22, Using basic scheduling and organizational skills in an office setting
• Protecting patient privacy, Proficient, 06/01/22, Understanding privacy rules and regulations associated with patient records
• Administrative support professional fit, Proficient, 09/01/22, Measures the traits that are important for successful administrative support professionals
• Retail customer service, Proficient, 07/01/23, Responding to customer situations in a retail setting
• Front desk agent (hotel), Proficient, 07/01/23, Selecting hotel rooms based on verbal requests and identifying errors in hotel data
• Customer focus & orientation, Proficient, 12/01/21, Responding to customer situations with sensitivity
• Attention to detail, Proficient, 05/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
• Basic computer skills, Proficient, 08/01/23, Performing basic computer operations and troubleshooting common problems
• Work style: Conscientiousness, Proficient, 05/01/22, Tendency to be well-organized, rule-abiding, and hard-working
• Customer service, Proficient, 12/01/21, Identifying and resolving common customer issues
• Medical receptionist skills, Proficient, 05/01/22, Managing physician schedules and maintaining accurate patient records