Chylah Ford
Orange Park,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Insurance Agent
Foundever
06.2024 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Caregiver
Lewis Household
05.2023 - Current
- Organize and maintain inventory of household supplies and groceries, ensuring timely restocking and budget-friendly purchases
- Implement activities and exercises to promote physical and mental well-being for all family members, including developing personalized wellness plans and monitoring progress
- Assist in coordinating and overseeing family events and activities, ensuring a balance between work, family time, and leisure activities for all family members
- Coordinate and manage transportation arrangements for all family members, ensuring timely arrivals and departures to appointments, school, and other activities
- Research and implement innovative caregiving techniques and strategies to optimize the health and well-being of each family member, staying updated on the latest trends and best practices in the caregiving industry
- Plan and prepare nutritious and appealing meals for all family members, taking into consideration dietary restrictions and preferences, to promote overall health and well-being.
Medical Administrative Supervisor
TOTAL FOOT CARE & WELLNESS CLINIC
08.2022 - 03.2023
- Develop and implement training programs for office staff on customer service best practices and effective communication techniques to ensure high patient satisfaction and retention rates
- Implement training programs to ensure that office staff are up-to-date on industry regulations, clinic policies, and best practices, ultimately leading to improved patient care and overall clinic efficiency
- Establish and maintain partnerships with local community organizations and businesses to organize health and wellness events, increasing clinic visibility and attracting new patients seeking comprehensive foot care services
- Collaborate with medical providers to develop specialized patient care plans tailored to each individual's needs, ensuring comprehensive and personalized treatment at Total Foot Care & Wellness Clinic
- Analyze medical administrative processes and identify areas for improvement, such as reducing wait times for patients, enhancing appointment scheduling protocols, and optimizing billing procedures, to enhance overall clinic efficiency and patient satisfaction
- Coordinate with medical providers and insurance companies to streamline the authorization process for specialized treatments and procedures, ensuring timely and efficient patient care at Total Foot Care & Wellness Clinic.
Store Consultant
FEDEX
04.2022 - 08.2022
- Develop and implement innovative marketing strategies to attract new customers and drive store sales growth, utilizing social media platforms and local advertising opportunities
- Develop and implement customer loyalty programs to increase repeat business and enhance customer retention for sustained growth in sales at the FedEx stores
- Identify trends in customer behavior and preferences to recommend product adjustments and promotional strategies that increase sales and customer satisfaction
- Collaborate with cross-functional teams to identify opportunities for process improvement, efficiency, and customer satisfaction within the store operations at FedEx
- Develop and execute personalized customer experience strategies to enhance brand loyalty, increase customer engagement, and drive sales growth at FedEx stores, creating a competitive edge in the market.
Assistant Manager
CHARLEY'S
03.2021 - 01.2022
- Conducted employee performance evaluations weekly, providing constructive feedback for growth and development
- Implemented staff training programs, enhancing product knowledge and improving customer service skills
- Improved customer satisfaction by addressing and resolving complaints promptly
- Streamlined store operations for increased efficiency, implementing new processes and procedures
- Managed inventory levels to minimize stockouts while reducing overhead costs
- Implement strategies to boost employee morale and foster a positive work culture, ultimately improving team collaboration and productivity at CHARLEY'S
- Develop and implement marketing strategies to increase store visibility and attract new customers, utilizing social media platforms and local advertising opportunities
- Collaborate with the management team to identify opportunities for process improvement and efficiency in daily operations, leading to cost savings and increased profitability at CHARLEY'S
- Utilize data analytics tools to analyze sales trends, customer preferences, and operational efficiency, providing actionable insights to optimize store performance and drive revenue growth at CHARLEY'S
- Assist in developing and implementing strategies for cross-training employees to enhance operational flexibility and resilience at CHARLEY'S.
Assistant Manager
MOE'S
07.2021 - 10.2021
- Analyze market trends and recommend strategic pricing adjustments to maximize profitability for MOE'S as an Assistant Manager
- Implement strategies to increase employee engagement and motivation, fostering a positive work environment conducive to productivity and growth
- Collaborate with the marketing team to develop and execute promotional campaigns and events to increase brand awareness and drive foot traffic to MOE'S locations as an Assistant Manager
- Utilize data analytics to identify customer preferences and purchasing patterns, recommending menu adjustments and promotions to drive sales and enhance the customer experience at MOE'S as an Assistant Manager
- Lead cross-functional teams to drive innovation and implement new technologies to enhance operational efficiency and customer experience at MOE'S as an Assistant Manager
- Leverage strong leadership skills to foster a culture of continuous improvement and innovation within the team at MOE'S, driving operational excellence and customer satisfaction as an Assistant Manager.
Education
Administrative Medical Assistant Certificate -
Generation USA
Associate's Degree - Biotechnology
Florida State College At Jacksonville
High school Degree -
PAXON SCHOOL FOR ADVANCED STUDIES
05.2019
Skills
- Procurement expertise
- Strategic Planning
- Time management skills
- Document & Record Management
- Performance reporting
- Leadership skills
- Customer Relationship Management
- Quality Assurance
- Project Management
- Budget Planning
- Calendar Management
- Document Preparation
- Travel Planning
- Video Editing
- Meeting Scheduling
- File Organization
- Spreadsheet Management
- Healthcare regulations
- Basic Life Support
- Patient Safety
- Medical record-keeping
- HIPAA Compliance
- Appointment Coordination
- Document Management
- Paperwork Processing
- Call Management
- Operations Management
- Business Administration
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
Foundever
06.2024 - Current
Caregiver
Lewis Household
05.2023 - Current
Medical Administrative Supervisor
TOTAL FOOT CARE & WELLNESS CLINIC
08.2022 - 03.2023
Store Consultant
FEDEX
04.2022 - 08.2022
Assistant Manager
MOE'S
07.2021 - 10.2021
Assistant Manager
CHARLEY'S
03.2021 - 01.2022
Administrative Medical Assistant Certificate -
Generation USA
Associate's Degree - Biotechnology
Florida State College At Jacksonville
High school Degree -
PAXON SCHOOL FOR ADVANCED STUDIES
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