People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets. Reliable bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Hi, I’m
Imani Johnson-Davis
Hospitality Executive
Philadelphia,PA
Summary
Overview
11
years of professional experience
1
Certification
Work History
Qdoba Mexican EatsPhiladelphia, US
Shift Supervisor
03.2021 - 11.2024
Job overview
- Implemented strategic plans to reach corporate goals.
- Manage and coordinate team efforts for outstanding client experience.
- Created a positive and motivating workplace environment.
- Provided on-the-job training to new staff members.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Golden Corral CorporationCheltenham, US
Line Cook
02.2019 - 09.2019
Job overview
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Ross Dress For LessPhiladelphia, US
Sales Associate
03.2017 - 09.2017
Job overview
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Upsold additional items based on customer interests and needs.
SearsArlington, US
Sales Associate
02.2016 - 08.2016
Job overview
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
ChipotlePhiladelphia, US
Cook/Service Manager
09.2013 - 10.2015
Job overview
- Ordered necessary supplies and ingredients on a regular basis to meet operational needs.
- Tracked costs associated with food production to maintain profit margins.
- Conducted weekly employee meetings to discuss performance issues and training opportunities.
- Assigned tasks and monitored progress of all kitchen personnel.
- Ensured proper portioning and serving of meals according to established standards.
Education
Southern New Hampshire UniversityNew Hampshire
Bachelor's degree from Clinical Psychology
03-2025
University Overview
Community College of Philadelphia
Associates of Arts from Tourism and Hospitality Management
12.2020
University Overview
Skills
- Shift reporting
- Sales monitoring
- Conflict resolution techniques
- Cash handling expertise
- Strong verbal and written communication
- Training and mentoring
- Team motivation
- Shift leadership
- Staff education and training
- Cross-functional team leadership
- Problem-solving abilities
- Multitasking Abilities
- Time management abilities
- Adaptability
- Professionalism
- P&L Administration
- Business marketing
Certification
- ServSafe, 05/21
- Food Handler Certification
- Driver's License
Additional Information
Additional Information
Member of Phi Theta Kappa Honor SocietyPersonal Information
Personal Information
- Title: Licensed Professional Counselor
- Work Permit: Authorized to work in the US for any employer
Accomplishments
Accomplishments
- Author of Breath of Life
- Founder of Breath of Life Foundation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Affiliations
- Phi Theta Kappa Honor Society
Timeline
Shift Supervisor
Qdoba Mexican Eats
03.2021 - 11.2024
Line Cook
Golden Corral Corporation
02.2019 - 09.2019
Sales Associate
Ross Dress For Less
03.2017 - 09.2017
Sales Associate
Sears
02.2016 - 08.2016
Cook/Service Manager
Chipotle
09.2013 - 10.2015
Southern New Hampshire University
Bachelor's degree from Clinical Psychology
Community College of Philadelphia
Associates of Arts from Tourism and Hospitality Management
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