Kimberly Chang
Sacramento,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptionally interpersonal skills. Adept at working effectively unsupervised quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Youth Specialist
New Hope Community Development Corporation
09.2023 - Current
- Planned and executed activities to promote skill and talent development.
- Facilitated group sessions and provided one-on-one support.
- Maintained detailed records of each student's progress throughout their involvement in the program, enabling accurate reporting on overall results achieved over time.
- Participated in regular staff meetings, sharing insights on best practices for working with students in an afterschool care setting.
- Implemented behavior management strategies to maintain a calm and orderly environment for optimal learning experiences.
- Provided homework assistance to children, reinforcing their understanding of academic concepts taught during the day.
- Designed monthly activity schedules to balance play, rest and learning time.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Handled daily administrative tasks efficiently to minimize time away from children.
Receptionist
Community Family Chiropractic
09.2020 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Crew Member
Daiso
09.2018 - 09.2020
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with customers to deliver quality customer service skills.
- Drove team success by quickly completing assigned tasks such as taking phone calls and managing company email services.
- Processed cash and credit payments, promptly returning receipts, coins, bills and payment cards to customers.
- Assistant manager in training.
- Handle bank deposit and exchanges.
Mentor/Tutor
American River College
02.2017 - 06.2017
- Assisted students in finding useful study methods to enhance academic performance.
- Helped grade student's work.
- Tutored and mentored student's in the English writing courses.
- Revised student essays.
- Organized documents into folders and drawers.
Education
Psychology
American River College
Sacramento, CAHigh School Diploma -
Rio Linda High School
Rio Linda, CA06.2016
Skills
Verbal Written Communication
Office Equipment Operations
Meticulous and Organized
Multi-Line Telephone Skills
Organization and Efficiency
Bilingual: English/Hmong
Prioritization and Time Management
Reliable & Trustworthy
Good Work Ethic
Critical Thinking
Timeline
Youth Specialist
New Hope Community Development Corporation
09.2023 - Current
Receptionist
Community Family Chiropractic
09.2020 - 02.2023
Crew Member
Daiso
09.2018 - 09.2020
Mentor/Tutor
American River College
02.2017 - 06.2017
Psychology
American River College
High School Diploma -
Rio Linda High School
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