Overview
Work History
Education
Accomplishments
Timeline
Generic

Sophia Hilliard

Randallstown,MD

Overview

4
4
years of professional experience

Work History

Security Officer

UPA Security
Owings Mills, MD
09.2023 - Current
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Security Officer

Butler Security
Annapolis, MD
03.2023 - 07.2024
  • Observed patrons and customers to quickly address security situations.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Answered questions from the public regarding facility rules and regulations.

Childcare Assistant

RTK Childcare Center
Randallstown, MD
06.2022 - 08.2022
  • Monitored children's play activities to verify safety and wellness.
  • Read stories and played alphabet games to promote early literacy.
  • Set up classroom materials, equipment, and learning centers daily.

Associate

Marshalls
Randallstown, MD
05.2021 - 05.2022
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.

Barista

Panera Bread
Owings Mills, MD
11.2020 - 04.2021
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Education

Associate of Science - Criminal Justice

CCBC
Baltimore, MD
01-2025

Accomplishments

Graduated Randallstown High School with an Honor Roll and 3.3 GPA.

Completed an FBI training program July 20-21, 2022.

Passed the Police exam for the Baltimore County Police Department Cadet Program.

Timeline

Security Officer

UPA Security
09.2023 - Current

Security Officer

Butler Security
03.2023 - 07.2024

Childcare Assistant

RTK Childcare Center
06.2022 - 08.2022

Associate

Marshalls
05.2021 - 05.2022

Barista

Panera Bread
11.2020 - 04.2021

Associate of Science - Criminal Justice

CCBC
Sophia Hilliard