Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Hi, I’m

Yolanda Vaughn

Healthcare
Alameda,CA
Yolanda Vaughn

Summary

DEDICATED PROFESSIONAL: A self-motivated, reliable, and forward-thinking professional with an MA in Psychology received in 2016 and a Licensed Vocational Nurse license. Results-oriented with demonstrated success in healthcare services management, customer service, and case management in the healthcare industry. A self-starter with excellent interpersonal and communication skills is accurate, efficient, and highly ethical in all work-related assignments. Open to new challenges and responsibilities with a willingness to learn and a history of meeting company goals utilizing consistent and organized practices. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

46

Nursing Career

8

Education

27
years of professional experience

Work History

Cleveland Cord Blood Center, Kaiser Permanente
San Leandro, CA

Lead Collection Site Coordinator
06.2021 - Current

Job overview

  • Interview patients on admission for potential cord blood donation
  • Obtain informed, full consent of mother;
  • Update records of OB providers on training list
  • After delivery, gather cord blood and mother blood samples to send to CCBC
  • Temperature monitoring of cord blood units
  • Quality control and documentation of all equipment
  • Assist supervisor as needed
  • Administrative functions
  • Accurately documented all patient interaction

Cleveland Core Blood Center, Kaiser Permanente
San Francisco, CA

LVN Umbilical Cord Blood Coordinator
01.2017 - 06.2021

Job overview

  • Promote, educate, and recruit potential donor mothers by explaining public cord blood donation program.
  • Obtain informed consent from donating mother
  • Assist OB MD, or CNM in collecting cord blood units
  • Provide OB, MD, or CNM with all materials needed for cord blood collection
  • Answer all questions about public donation of cord blood
  • Prepare cord blood donations, maternal samples, and paperwork for transportation to cord blood bank
  • Responsible for quality control and documentation of all equipment, regents and supplies that are used for cord blood collection

Berkeley Addiction Treatment Service
Berkeley, CA

LVN Methadone Dispensing Nurse
01.2016 - 01.2017

Job overview

  • To authorize and supervise the dispensing of daily narcotic replacement therapy and other medication by medical staff in Medical Director's absence
  • Administer Methadone or Buprenorphine/Naloxone or Mono Buprenorphine (Suboxone/Subutex) as ordered by the Medical Director and staff providers to maintain accurate accounting of all medication received (supplier) and dispensed (to apatient).
  • Responsible for safekeeping of all medication stock and the records required by DEA, State Board of Pharmacy, and clinic.
  • The Nurse conducts breath alcohol testing and urine collection and processing, reading test results as needed; ensures accurate completion of all forms involved in these procedures.
  • Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, or respiration.  Provide basic patient care or treatments, to include dressing wounds.
  • Assessment of patients' physical condition; reporting observations to providers either verbally or in writing.
  • Alerts treatment staff of any observed changes in patients' status.
  • Enters and updates prescriptions and medications in the medical record.
  • Accurately chart patient encounters and incidents in a timely manner.
  • Records all inter-agency communications relating to the patient in a timely manner.
  • Explains the proper use of dispensed medication and its effects to clients.
  • Maintains current statistical records.
  • Sterilize equipment and supplies, using germicides, sterilizer, or autoclave.
  • Other duties as assigned by the Nursing Supervisor.

Alameda Health System
Oakland, CA

Practice Site Coordinator
04.2009 - 08.2016

Job overview

  • Builds and maintains mutually beneficial relationships, facilitates communications and coordinates activities between physicians and hospital personnel.
  • Scheduled staff all necessary duties
  • Coordinates, and has direct responsibility for, a project or specific set of tasks related to a function or program or department/business unit.
  • Organizes and implements administrative systems and procedures performing necessary support duties.
  • Accurately documented all onsite issue using Microsoft Office
  • Prepares and maintains unit's records (such as financial, personnel, administrative, student) reviews complex documents, reports, etc., to assure compliance with hospital requirements and/or government regulations, and notifies supervisor of unusual situations.
  • Provides for smooth day-to-day flow of communications within the unit.

H.A.A.R.T
Oakland, CA

Intake Coordinator
01.2014 - 02.2016

Job overview

  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with the required paperwork to initiate service.
  • Collected, verified, recorded, and processed client demographics, insurance payments, and referral information.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper signatures.
  • Schedules intake appointments for potential new patients.
  • Schedules Patient annual physicals.
  • Interview all new potential patients to assure qualifications/eligibility for Methadone program.
  • Gather all information of Heroin/Opiate use for physician to determine patient addiction and eligibility.

Southwest Airlines

Customer Service Agent/ Operations Agent/Medical Specialist
06.2001 - 10.2008

Job overview

  • Helped large volume of customers every day with a positive attitude and a focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Demonstrated high attention to detail, organization, and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
  • Operations agents are responsible for coordinating airline operations, managing schedules, passengers, and coordinating boarding and descending tasks. They must also provide exceptional customer service at all times, respond to inquiries, and accommodate unexpected circumstances.


14th Street Medical Center

LVN Dispensing Nurse
01.1997 - 01.2002

Job overview

  • To authorize and supervisedispensing of daily narcotic replacement therapy and other medicati on by medical staff in Medical Director's absence
  • Administer Methadone or Buprenorphine, Naloxone, or Mono Buprenorphine (Suboxone or Subutex) as ordered by the Medical Director and staff providers to maintain accurate accounting of all medication received (from the supplier) and dispensed (to the patient).
  • Responsible for the safekeeping of all medication stock and the records required by the DEA, State Board of Pharmacy, and clinic.
  • The nurse conducts breath alcohol testing and urine collection and processing, reading test results as needed; ensures accurate completion of all forms involved in these procedures.
  • Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, or respiration.  Provide basic patient care or treatments, to include dressing wounds.
  • Assessment of patients' physical condition; reporting observations to providers either verbally or in writing.
  • Alerts treatment staff of any observed changes in patients' status.
  • Enters and updates prescriptions and medications in the medical record.
  • Accurately chart patient encounters and incidents in a timely manner.
  • Records all inter-agency communications relating to the patient in a timely manner.
  • Explains the proper use of dispensed medication and its effects on clients.
  • Maintains current statistical records.
  • Sterilize equipment and supplies using germicides, a sterilizer, or an autoclave.
  • Other duties as assigned by the nursing supervisor

Education

Northcentral University
San Diego, CA

Master of Arts from Marriage And Family Therapy
06.2026

University Overview

  • Dean's List (Winter 2023)


  • Dean's List [Spring 2023]

Walden University
Minneapolis, MN

Master of Science from Psychology – Educational Psychology
06.2016

Penn Foster College
Scottsdale, AZ

Bachelor of Science from Criminal Justice
09.2014

Merritt College
Oakland, CA

Associate of Arts from Administration of Justice
07.1997

College of CA Medical Affiliates
San Francisco, CA

Licensed Vocational Nurse from Vocational Nursing
07.1977

Skills

  • Staff Scheduling
  • Accurate Documentation
  • Epic (Hospital Software)
  • CPR (BLS)
  • Staff Training
  • EMR System
  • Microsoft Office
  • Inventory Control
  • Workflow Planning
  • Breathing treatments
  • Documenting intake
  • Case management
  • Outpatient care
  • Medical Records Management
  • Medical office administration

Accomplishments

  • Microsoft Office
  • Client Outreach/Management
  • Operations
  • Training/Mentoring
  • Licensed Vocational Nurse
  • Substance Abuse Counselor
  • Client Relations/Service
  • Multi-Functional Team Leader
  • AHA CPR

Additional Information

  • TRAINING/CERTIFICATION , Licensed Vocational Nurse, Licensed No. VN 287416 American Red Cross, Healthcare Provider CPR

Timeline

Lead Collection Site Coordinator

Cleveland Cord Blood Center, Kaiser Permanente
06.2021 - Current

LVN Umbilical Cord Blood Coordinator

Cleveland Core Blood Center, Kaiser Permanente
01.2017 - 06.2021

LVN Methadone Dispensing Nurse

Berkeley Addiction Treatment Service
01.2016 - 01.2017

Intake Coordinator

H.A.A.R.T
01.2014 - 02.2016

Practice Site Coordinator

Alameda Health System
04.2009 - 08.2016

Customer Service Agent/ Operations Agent/Medical Specialist

Southwest Airlines
06.2001 - 10.2008

LVN Dispensing Nurse

14th Street Medical Center
01.1997 - 01.2002

Northcentral University

Master of Arts from Marriage And Family Therapy

Walden University

Master of Science from Psychology – Educational Psychology

Penn Foster College

Bachelor of Science from Criminal Justice

Merritt College

Associate of Arts from Administration of Justice

College of CA Medical Affiliates

Licensed Vocational Nurse from Vocational Nursing

Similar Profiles

CREATE PROFILE
Yolanda VaughnHealthcare