Brenda Soria
WILMINGTON,CA
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.
Overview
3
3
years of professional experience
Work History
HR Assistant
SignResource
Maywood, CA
03.2019 - 08.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Supported coordination of benefits open enrollment activities and process.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Oversaw and managed hiring process and assisted human resources.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
Server
Sizzler
Lomita, CA
11.2018 - 06.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
- Inspected dishes and utensils for cleanliness.
Education
Associate of Science - Vocational Nursing
Pacific College
Costa Mesa, CA01.2020
Associate of Arts - Social Behavioral Science
Los Angeles Harbor College
Wilmington, CA05.2014
Skills
- Human Resources Department Processes
- Employee Interviews
- Processing Personnel Records Compilation
- Personnel Documentation Verification
- Recruitment Documentation
- Generating Reports
- Benefits Explanations
- Processing Grievance Documentation
- Employee Data Record Keeping
- Information Sourcing
- Personnel Reports Preparation
- Unemployment Claims
- Termination Procedures
- New Employee Orientation
- ADP Workforce Now
- Office Support
- Training Employees
- Human Resources Management System (HRMS)
- Management Scheduling and Time Records
- Disciplining Employees
- Managing Applicant Inquiries
- Employee Timesheet Processing
- Shift Change Procedures
- Resume Screening
- Employee Referral Programs
- Personnel Files
- Reporting Requirements
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Assistant
SignResource
03.2019 - 08.2021
Server
Sizzler
11.2018 - 06.2019
Associate of Science - Vocational Nursing
Pacific College
Associate of Arts - Social Behavioral Science
Los Angeles Harbor College
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