Customer support specialist
Patryk Kuczynski
Concentrix
Apache,OK
8
years of professional experience
1
Certification
Work History
Customer support specialist
1 Year 3 Months- Work inbound calls to help customers with technical support issues.
Pro services advisor
2 Years 1 Month- Work in a fast paced environment helping customers resolve issues with their apple products. Worked with iOS, ipadOS, WatchOs, MacOS, as well as billing, apple pay and ultimately agreement administration.
Call Center Customer Service Representative
7 Months- Assist customers with client issues for varying software platforms as well as general technical support including password reset, trouble shooting, network issues, and technical hardware issues.
Sample Technician
2 Months- Manually collect samples of petroleum coke to be crushed and sent to lab for analysis.
Warehouse associate
3 Months- Regular warehouse associate duties. Build pallets,shrink wrap them and stage them onto tractor trailers and by the bay doors to be delivered to retail locations.
Warehouse Associate
3 Years 4 Months- Warehouse associate duties. Build pallets by selecting product, shrink wrapping them, and either loading them onto tractor trailers or leaving them by bay doors to be delivered to retail locations.
Education
Advanced Regents Diploma (High School)
Some college - Human Services
Skills
Order Picking
Bilingual
Azure
Delivery Driver Experience
Box Truck
Leadership
Computer literacy
HTML
Network Support
Microsoft Office
Picking & packing
Merchandising
Typing 90-100WPM
Retail sales
Power tools
Freight Experience
PowerShell
Help Desk
Remote Utilities
Warehouse Experience
Microsoft Windows
Pallet Jack
Salesforce
Order picker
Technology
Customer service
Computer hardware
Technical Support
Software Troubleshooting
LAN
Materials Handling
Computer skills
Communication skills
Command line
TeamViewer
Microsoft Teams
NetSuite
Manufacturing
VoIP
Forklift
Operating systems
Computer Networking
Microsoft Word
GoToAssist
IT support
Load & Unload
Warehouse Distribution Experience
Desktop Support
Certification
- Electric Pallet Jack Certification
- Driver's License
Personal Information
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Customer support specialist
Concentrix
07.2025 - 10.2026Read More
Pro services advisor
Kelly
06.2023 - 07.2025Read More
Call Center Customer Service Representative
Connexus Resource Group
11.2022 - 06.2023Read More
Sample Technician
SAI Gulf
09.2022 - 11.2022Read More
Warehouse associate
ADUSA Distribution
03.2022 - 06.2022Read More
Warehouse Associate
Capstone Logistics
11.2018 - 03.2022Read More
Hudson High School
Advanced Regents Diploma (High School)
Read More
Some college from Human Services
Read More