Giovanni Jessie
Lafayette,LA
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure a entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Video Analyst
Acadian Total Security
Lafayette, LA
08.2025 - Current
- Assisted in training new analysts on software tools and analytical techniques used in operations.
- Reviewed surveillance footage to provide insights on suspicious activities and incidents.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
Customer Service Representative
Circle K
Lafayette, LA
02.2021 - 04.2022
- Resolved customer issues
- Greeted customers
- Operated cash register
- Restocking
- Cleaning
- Received assistant manager training
- Managed 50-60 customers per day
Customer Service Representative
Jimmy John's
Lafayette, LA
01.2021 - 02.2021
- Managed customer inquiries and resolved issues efficiently to enhance satisfaction.
- Processed transactions accurately using POS systems to maintain operational flow.
- Assisted in training new staff on customer service protocols and best practices.
- Collaborated with team members to ensure seamless store operations and inventory management.
Education
Bachelor's degree - Biology
University of Louisiana At Lafayette
Lafayette, LASkills
- Organizational skills
- Communication skills
- Microbiology
- Microscopy
- Time management
- Anatomy Knowledge
- Microsoft Excel
- Microsoft Word
- Answering Phones
- Adaptability and Dependability
Timeline
Video Analyst
Acadian Total Security
08.2025 - Current
Customer Service Representative
Circle K
02.2021 - 04.2022
Customer Service Representative
Jimmy John's
01.2021 - 02.2021
Bachelor's degree - Biology
University of Louisiana At Lafayette
Certification
- Licensed Nationally Registered Emergency Medical Technician - May 2025 - Current