Maria Helena De Campos
Orlando,FL
Summary
Proactive Meeting and Events Planner with extensive experience in coordinating cross-functional teams and managing all event logistics. Expertise in event registration, transportation management, and onsite execution. Fluent in Portuguese and Spanish, delivering exceptional customer service and building strong client relationships.
Overview
19
19
years of professional experience
Work History
Meeting and Events Planner
Various Destination Management Companies
02.2023 - Current
- Streamlined event registration processes for increased efficiency and accuracy in attendee management.
- Coordinated cross-functional teams to ensure timely completion of event tasks and milestones.
- Managed all event logistics, ensuring seamless execution and positive guest experiences.
- Organized transportation to venues, airport and hotels
- Planned/supervised of parties, dinners, gatherings
Administrative Assistant
Farah & Farah
06.2020 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Field Staff Member
Various Destination Management Companies
03.2017 - 12.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Onsite registration
- Meet and Greet
Product Specialist
Neiman Marcus
10.2005 - 05.2014
- Assisted with demonstrations for product to showcase functionality.
- Trained and provided coaching to sales support team members.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
Education
Vocational - Business Supervision And Management
Miami Dade College
Miami, FL07-2002
Skills
- Guest Management
- Multicultural Sensitivity
- Onsite Execution
- Transportation Management
- Contract Review
- Fluent in Portuguese and Spanish
- Excellent oral and written communication skills
- Built clients long term relationship with positive attitude
Timeline
Meeting and Events Planner
Various Destination Management Companies
02.2023 - Current
Administrative Assistant
Farah & Farah
06.2020 - 02.2023
Field Staff Member
Various Destination Management Companies
03.2017 - 12.2019
Product Specialist
Neiman Marcus
10.2005 - 05.2014
Vocational - Business Supervision And Management
Miami Dade College
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