Angie Huggett
Training & LMS Manager
Acworth,GA
Summary
Dedicated professional Training and Learning Management System administrator with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
Work History
Manager, Ai Training
DataScan Technologies
Alpharetta, GA
01.2019 - Current
- LMS Administration. Research, procure and launch new company wide Learning Management System.
- Maintain LMS to include user access, reporting, publishing and troubleshooting.
- Provide training documentation from C-Level to Associate Level on new LMS.
- Develop and provide online training on new and updated software releases.
- Work with subject matter experts across departments to determine gaps in associate training. Create and publish online courses via LMS.
- Responsible to hosting New Associate Orientation. Assisting HR with new hire onboarding to include meeting setup, reporting and presenting of onboarding sessions. Sessions presented in person as well as remote. Using Zoom and Microsoft Teams.
Training Advisor
Cirque du Soleil
Las Vegas, Nevada
08.2016 - 09.2018
- Learning Management (LMS) Administrator.
- Managed LMS to include system maintenance, training, updates and day to day operations.
- Managed 3rd party relationships with vendors for online content to be delivered via LMS.
- Created and facilitated online and instructor led training session on LMS.
- Instructed all levels of users on how to utilize full aspects of LMS system.
- Scheduled all required training with instructors. Maintained calendars, class requirements and documentation.
- Managed Training and Catering Budget.
- Created cost analysis to forecast future training initiatives.
- Communicated with executive team in regards to current training platforms.
- Vetted, Rolled out and achieved 98% compliance with show division when NB190 Bill was passed.
- Developed online classes in Health and Safety for Technician yearly compliance.
- Created classes, enter data & update information.
- Setup new employee accounts, reset passwords, and enroll employees in classes.
- Market available courses to all Resident Show technicians.
- Instruct onsite classes as needed: System Training, Webinars, BBP and Aerial Work Platforms.
- Assign Resident Show technicians to attend required Instructor Led and Online Training Programs.
- Generate reports as needed regarding health & safety and skills training.
- Oversaw 875 Technicians to ensure all Health & Safety certifications stay within compliance.
- Arrange training with providers.
- Process invoices.
- Manage off-site Training Studio: work with catering, vendors for class set up.
- Manager Training Studio calendar for special events.
Multi Media Developer/Training Liaison/Electronic Lit. Specialist/ATC Coordinator
Komatsu America Corp
Cartersville, GA
06.2008 - 05.2016
- Coordinate, market and support Annual Technic Competition (ATC). Work with vendors and set up trade show area, register participants, day to day coordination of event staff during week long event.
- Work with event team to determine prizes and giveaways. Work with merchandise vendors.
- Manage catering for week long event as well as Awards Banquet.
- Assist with tours of facility as needed.
- Work directly for Training Department, assist with data entry, internet and extranet uploads, packaging Scorm packages for online delivery, cleanup work for training materials and Komatsu Virtual Campus. Assist in supporting training department by participating in media development tasks and related functions. Support development process through editing content and verbiage. Assist in development and integration of 2D/3D graphics, text, and digital audio and video interactivity utilizing latest development techniques for use in high level training materials. Assist with incorporating instructional system design and development procedures for deployment of world class training elements within training presentation kits.
- Scheduled and set up On-site as well as Virtual Classrooms for Training classes.
- Responsible for the ordering of all Training Material from print vendor, creating & distributing class certificates.
- Worked with vendor for maintaining, updating and stocking of all Training class collateral.
- AP and AR for all in-house and field training classes.
- Aligned with new Print Vendor, moved all training material and created E-Commerce shopping site for the purchase of all Training Manuals & Material.
- Provided support to Sr. Manager of Media Development. Liaison between Training and Media Department to ensure all projects were coordinated and goals met.
- Project Manager of New Training Material.
- Review, editing, and development of Training material.
- Created CBT’s of all training material and uploaded to LMS. Maintained Learning Management System with New Course Offerings, Classes and Student Data.
- Learning Management System (LMS) administrator for media and training department. Created new user accounts, password administration, report building and regular updates.
- Coordinated annual on-site Technical Competition.
- Moved process from 3 software platforms into 1 integrated Share Point site to process, create and distribute Parts & Service News documents worldwide.
- Processed, created and electronically uploaded Parts & Service News for Customers, Distributors and Internal Komatsu divisions.
- Conducted Training Classes on use of Power Point, Excel and SharePoint.
- Assisted Field Operator Instructors with Spanish Translation of Operator Classes on-site at our Training/Proving Grounds in Arizona.
- Safety Team Member: conducted safe evacuation drills for facility, worked with facility manager to ensure safety guidelines were updated and enforced.
Manager, Transaction Processing/pp/p
ACS
Kennesaw, GA
01.2006 - 01.2008
- Managed 65 direct reports.
- Oversaw time management and processing capabilities of team.
- Trained new hires and existing employees on Software and processing of Auto Accident Claims for major Auto Insurance carrier.
Marketing Event Coordinator
ProBusiness Services, Inc.
Livermore, CA
01.2000 - 01.2005
- Administrative support for Sr. Vice President of Marketing and Sr. Mgr.
- Worked with team to determine event themes for external and internal events.
- Executed onsite management during events.
- Corporate Events (ie: correspondence, expense reporting, meeting agendas/minutes as needed etc.).
- Developed and managed potential client database.
- Maintained Marketing Department filing systems and organized collateral distribution to all internal departments.
- Managed Corporate Calendars.
- Maintained Trade Show booths (repairs, delivery/ set-ups, updated graphics).
- Responsible for all invoices and budgets for regional and national tradeshows.
- Managed planning of headquarter visits, including: facilities, transportation, maintenance of executive PowerPoints, presentation tools (AV), agenda development, on-site catering, registration and Executive scheduling – to include all support needed by Tax and Sales Teams.
- Track and process all invoices against budgets.
- Vendor Management.
- Coordinate and execute Employee Events.
- Participated in planning and execution of regional and national tradeshows, special Executive Level events and annual User’s Conference.
Education
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Charter University, Bachelors in Business Administration/Business Management
06.1996 -
Skills
Advanced knowledge of MS Office (Excel, Word, PowerPoint, Publisher, Project)
SharePoint, Office 365 & One Drive Administration, Zoom, & Teams
Captivate, Articulate, Quiz Maker, Storyline, Rise360
SABA & Oracle/Taleo Learn/Risecom/Pericipio, Online course publishing SCORM, xAPI, MOOC's
Project Management (able to plan, coordinate and execute small to large scale projects and events with multiple vendors)
Experience with adult learning instructional design methodologies (ADDIE) and delivery options to include Instructor Led, Blended and Web based training
Timeline
Manager, Ai Training
DataScan Technologies
01.2019 - Current
Training Advisor
Cirque du Soleil
08.2016 - 09.2018
Multi Media Developer/Training Liaison/Electronic Lit. Specialist/ATC Coordinator
Komatsu America Corp
06.2008 - 05.2016
Manager, Transaction Processing/pp/p
ACS
01.2006 - 01.2008
Marketing Event Coordinator
ProBusiness Services, Inc.
01.2000 - 01.2005
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Charter University, Bachelors in Business Administration/Business Management
06.1996 -