Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Food Service Manager
New York Presbyterian Hudson Valley Hospital
Cortlandt Manor, NY
08.2012 - Current
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Oversaw training of more than 35 team members.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Reviewed and approved employee schedules and timesheets.
Set schedules for 35 staff by planning and designating shifts and hours.
Limited portion sizes and used garnishes to control food costs.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Motivated staff to perform at peak efficiency and quality.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Participate in Enterprise Zoom meetings for standardization and best practices.
Food Service Team Lead
New York Presbyterian Hudson Valley Hospital
Cortlandt Manor, NY
08.2012 - 08.2018
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Oversaw training of more than 25 team members.
Tracked food production levels, and supply costs.
Controlled labor hours and inventory costs through hands-on management and proactive changes.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Banquet Captain
Fresh Company
Garrison, New York
05.2018 - Current
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Supervised and mentored kitchen and serving staff.
Oversaw timeliness and quality of food delivery at high-volume events.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Followed safety procedures and incorporated safety equipment to reduce injury and loss.
Assisted in preparation of menu items as prep cook when needed
Education
Bachelor of Science - Restaurant And Food Services Management
Johnson & Wales University
Providence, RI
05.2009
Associate of Arts - Culinary Arts
Johnson & Wales University
Providence, RI
05.2007
Skills
Supply Ordering and Management
Documentation and Recordkeeping
Service Delivery Management
Recruitment and Hiring
Delegating Assignments and Tasks
Employee Performance Evaluations
Relationship Building
Health Code Compliance
Money Handling
Anticipating Problems
Work Planning and Prioritizing
Calendar and Scheduling Software
Certification
Certified Dietary Manager Program 2018
Languages
Spanish
Native or Bilingual
Timeline
Banquet Captain
Fresh Company
05.2018 - Current
Food Service Manager
New York Presbyterian Hudson Valley Hospital
08.2012 - Current
Food Service Team Lead
New York Presbyterian Hudson Valley Hospital
08.2012 - 08.2018
Bachelor of Science - Restaurant And Food Services Management