Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Claudy Philogene

Claudy Philogene

North Miami,FL

Summary

Passionate intern energetic individual with outstanding interpersonal, analytical and critical thinking skills. Poised to build valuable experience and ready to contribute to team success with administrative and project management support. High-energy student pursuing skill-building opportunity as a Summer Intern with Summerise. Results-focused and motivated team player with a talent for learning new processes, programs and skills quickly to maximize performance and contributions. Successful Consultant promotes aggressive drive toward organizational change through research, optimization and systems development. Experience conferring with employees and management to address problems with internal controls and procedures negatively impacting business operations. Focused on reducing costs, streamlining processes and maximizing resource utilization. Collaborative Intern offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels. Energetic Intern skilled in managing wide range of clerical tasks. Expertise in distributing mail, stocking supplies and filing records. Recognized for high accuracy and delivering consistent, first-rate assistance.

Overview

4
4
years of professional experience

Work History

Allied Security

Cliff
04.2021 - 01.2022
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored premises and recorded activity in daily officer reports.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Operated scanning equipment to keep entrance lines moving efficiently.

UPS Package Handler

Jade
11.2019 - 07.2020
  • Assisted in loading delivery trucks with prepared packages.
  • Loaded completed orders on pallets according to delivery numbers.
  • Operated forklifts and pallet jacks to move, pick up or store products.
  • Protected company inventory by maintaining and organizing storage areas.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Palletized boxes to streamline movement and shipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Coordinated shipments of local, regional, national and global nature.
  • Created regular reports on packaging activities and posted in ERP system.
  • Assessed and produced bills of lading to set tariffs and shipping charges.
  • Communicated with customers daily to convey information regarding shipping times, insurance and delivery costs.
  • Used scanners to track parcel information, condition or receipt.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Secured items in truck by strapping over protective padding.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.

Garden Associate

Taranita Marshall
04.2019 - 07.2019
  • Watered and pruned plants according to specific needs for plant type.
  • Welcomed customers, answered questions and offered to assist with choosing, locating and accessing products.
  • Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
  • Assisted with visual display maintenance, sign pricing and information changes and organization of garden center equipment.
  • Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
  • Documented inventory counts and reported to supervisor to identify shrink and damages.
  • Logged new inventory in system to document quantities received.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used register system to ring up customer purchases, process payments and issue receipts.
  • Communicated with customers about offerings, including policies, restrictions and refund policies.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Drove sales of and products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Mixed and matched paints according to customer specifications.

Summerise Intern

Montgomery County Government
04.2018 - 08.2022
  • Documented research findings and prepared polished reports highlighting results and potential improvement strategies.
  • Reviewed diverse organizational problems to assess concerns with workflows, communication and cost controls.
  • Evaluated internal systems and prepared training initiatives to mitigate ongoing problems.
  • Collaborated with [Garden Associate] to establish and enhance procedures for increasing efficiency and labor investment.
  • Responded to information quests, documented messages and noted particular issues needing further attention.
  • Gathered supplies and performed wide range of administrative functions in support of operations.
  • Received, opened and routed correspondence and packages to correct recipients.
  • Worked well in team environment as well as independently.
  • Provided assistance to others to complete tasks on time.
  • Participated in various extracurricular activities to build skills set.

Education

High School Diploma -

Northwest High School
Germantown, MD
06.2019

Skills

  • Recordkeeping skills
  • Fluent in english
  • Spreadsheet tracking
  • Documentation abilities
  • Collaboration
  • Improvement plan knowledge
  • Experience in leadership
  • Quantitative skills
  • Program evaluation
  • Content management expertise
  • Database management
  • Quality control
  • Team collaboration
  • Scheduling
  • Data evaluation
  • Workflow Optimization

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new Intern job that significantly impacted efficiency and improved operations.
  • Recognized as Employee of the Timeframe for outstanding performance and team contributions.
  • Improved delivery by realizing overall increase in customer satisfaction and cost efficiency.
  • Led team to earning recognition from upper management and financial reward.

Additional Information

Home Depot I have my forklift licensed

Ups I have my driving cart licensed

I have my security licensed

Timeline

Allied Security

Cliff
04.2021 - 01.2022

UPS Package Handler

Jade
11.2019 - 07.2020

Garden Associate

Taranita Marshall
04.2019 - 07.2019

Summerise Intern

Montgomery County Government
04.2018 - 08.2022

High School Diploma -

Northwest High School

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