Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Jackson Henry

Austin

Summary

Dedicated and detail-oriented student with a strong background in customer service and a passion for education and the legal field. Adept at problem-solving, effective communication, and critical thinking, with a proven ability to handle complex situations with professionalism and efficiency. Committed to continuous learning and academic excellence, with a keen interest in legal studies and advocacy. Seeking to leverage interpersonal skills, analytical abilities, and a service-oriented mindset in law school and beyond.

Overview

4
4
years of professional experience

Work History

Team-Member

The UPS Store
05.2024 - Current
  • Assisted customers in packing and shipping along with various office functions, such as printing and faxing
  • Worked at a corporate location in Austin when I go home for breaks, and another franchisee location in Metairie while I am at school
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.


Server

Yamas
05.2023 - 08.2023
  • Participated in the opening of the restaurant to the public
  • Hired to bus tables, but was quickly promoted into server role
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Cashier/Expo Manager

Emerald Point Bar and Grill
08.2020 - 08.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in training new employees on proper cashier procedures and best practices, fostering a supportive learning environment for new hires.
  • Facilitated communication between the bar and kitchen

Education

Bachelors - History, Pre-Law Philosophy

Loyola University New Orleans
05.2025

Skills

  • Teamwork and collaboration
  • Analytical reasoning
  • Problem-solving
  • Fast learner
  • Attention to detail
  • Punctual and reliable
  • Active listening
  • Ethical awareness
  • Critical reflection
  • Research

Interests

  • Early Modern History
  • Classical Philosophy
  • Backpacking and Hiking

Timeline

Team-Member

The UPS Store
05.2024 - Current

Server

Yamas
05.2023 - 08.2023

Cashier/Expo Manager

Emerald Point Bar and Grill
08.2020 - 08.2021

Bachelors - History, Pre-Law Philosophy

Loyola University New Orleans
Jackson Henry