Hi, I’m
Asia Hicks
Hazel Park,MI
Summary
Highly motivated individual with a strong background in customer service, supply-chain logistics, training, theatre and design, known for shortening development times by applying novel structural and technical approaches. Leader in eliminating waste and redundancy to streamline development and excise unnecessary dependencies. Adept at delivering products that perform above expectations, on time and under budget.
Overview
11
years of professional experience
Work History
Kuehne + Nagel
Training Expert
01.2020 - 07.2023
Job overview
- Developed effective training plans based on department needs and objectives.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Identifying employees who need or want further training in specific areas
- Introduced standardized training for cohesive learning environments.
- Working with organizational executives to ensure training aligns with overall business goals
- Implementing training programs, making changes as needed to improve training courses
- Leadership Training
- Evaluate whether the training program is having a positive impact on the overall organization
- Identify employees who can serve as mentors to other employees
- Scheduled and taught in class and online courses to increase learning opportunities.
- Contributed to reductions in employee turnover by revamping training programs.
- Recorded and edited videos to facilitate remote learning.
The Detroit Women Of Comedy Festival
Director of Fundraising
06.2022 - Current
Job overview
- Secured exceeding goal amount of donations to fund local charities.
- Worked with marketing team on development and delivery of creative campaigns to support fundraising activities.
- Collaborated with Marketing teams to introduce rich media assets to ongoing fundraising events
- Developed and executed creative strategies to promote fundraising events.
- Planned and implemented fundraising events.
- Create donation reports and maintain accuracy
- Conducted prospect research to identify and engage potential donors and partner organizations.
- Maintained accurate financial records to stay compliant with regulations and enable tracking of funds.
- Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement.
The Ringwald Theatre
Board Member
01.2019 - Current
Job overview
- Collaborated other board members to develop and execute programs and initiatives to advance organizational mission.
- Joined with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Curating productions focusing primarily on newer works, previously unproduced scripts, and innovative interpretations of seasoned classics.
- Planning the upcoming seasons, designing and constructing sets, and directing productions.
- Theatre Maintenance
- Attended board meetings and conducted board business to address organizational objectives.
- Sound/Set Design
- Keeping the best interest of the community, and company in mind.
- Curate shows to spread positive art to our community, and to engage diverse audiences through fresh, risk-taking theatrical experiences.
Obsidian Theatre Festival
Director
01.2022 - 06.2023
Job overview
- Conducted meetings with staff to discuss production progress and to attain production objectives.
- Evaluated scripts to identify creative strategies and resource needs.
- Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
- Presented production ideas and determined creative scenarios for production and delivery.
- Presented production ideas and determined creative scenarios for production and delivery.
- Reviewed scripts to determine most appropriate methods to use for directing both actors and crew members.
- Directed work of lighting and sound crews to coordinate efficient production operations.
Urbane Apartments
Leasing Consultant
01.2018 - 12.2020
Job overview
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected rent and tracked resident payments and information in computer system, always properly recording, and processing money.
- Distributed and followed up on tenant renewal notices.
- Generated leads for sales and rental properties through online referrals.
- Maintaining and Updating website with WordPress to ensure all available listing remain accessible.
Older Person Commission of Rochester
OPC Program Director
02.2018 - 03.2020
Job overview
- Assessed expected technical challenges and developed proactive solutions.
- Worked with cameras and photography to optimize equipment and effects choices.
- Prepared media stages for rehearsal, and live performances
- Diagnosed and resolved communication hardware and software issues.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Produced 2 theatrical performances each year streamlining technical elements.
- Separated instruments, vocals and peripheral sounds and mixed during post-production stage.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Enhanced sound quality and added various sound effects to recordings.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Mixed and edited audio for live and recording events.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.
- Created variety of original dance routines for different classes according to skill level and performance plans.
- Discovered and utilized talents of team.
Urban Hair Salon
Receptionist
02.2016 - 05.2018
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Developed relationships with guests to meet client needs and encourage repeat service.
- Communicated with spa team members if clients canceled or changed appointment times.
- Updated customer records and maintained accurate client information.
- Achieved specified sales targets by promoting special treatments, additional services, and products.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Scheduled client appointments for staff teams.
ROSSETTI Architecture
Clerical Intern (Temp)
05.2015 - 08.2015
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Collaborated with various departments to complete assigned tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Coordinated and scheduled meetings and appointments.
- Purchased and maintained office supplies.
Brookstone
Sales Associate
06.2012 - 08.2014
Job overview
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assist customers in the store and on the phone
- Respond to questions, direct customers to merchandise within the store, and provide excellent customer service
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Accurately processed POS transactions, returning coin, cash, payment cards, and receipts to customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Western Michigan UniversityKalamazoo, MI
Bachelor of Fine Arts from Theatre Performance/Directing
05.2018
Skills
- Strong Verbal & Personal Communication Skills
- Project Management
- Event Planning
- Graphic Design
- Creative Solutions
- Recruitment
- Report Development
- Staff Presentations
- Motivational Leadership
- Strategic Decision-Making
- Developing Lesson Plans
- Microsoft & Adobe Suite
- New Program Development
- Sound Design
Accomplishments
- Hottest Up-and-Coming Actor, I See You Awards, 2020
- Directing Mentorship Award, 2019, The Detroit Public Theatre
- Bright Future Award: Directing, Bricolage Awards, 2019, Best Show: The Ticket
- Bright Future Award: Directing, Bricolage Awards. 2019
- D’Armond Scholarship Award, 2014, The Warren Consolidated School of Performing Arts
Additional Information
- Valid Driver's License
- Reliable Transportation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Fundraising
The Detroit Women Of Comedy Festival
06.2022 - Current
Director
Obsidian Theatre Festival
01.2022 - 06.2023
Training Expert
Kuehne + Nagel
01.2020 - 07.2023
Board Member
The Ringwald Theatre
01.2019 - Current
OPC Program Director
Older Person Commission of Rochester
02.2018 - 03.2020
Leasing Consultant
Urbane Apartments
01.2018 - 12.2020
Receptionist
Urban Hair Salon
02.2016 - 05.2018
Clerical Intern (Temp)
ROSSETTI Architecture
05.2015 - 08.2015
Sales Associate
Brookstone
06.2012 - 08.2014
Western Michigan University
Bachelor of Fine Arts from Theatre Performance/Directing