Summary
Overview
Work History
Education
Skills
Timeline
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Robert Lambert

Summary

Operations Manager with diverse and extensive expertise in operations and resource recovery, managing multi-location projects and teams effectively. Proficient in project management, inventory control, and team leadership, with a proven track record in enhancing operational efficiency and profitability. Adept at strategic planning and execution, with a focus on continuous improvement and innovative solutions.

Overview

32
32
years of professional experience

Work History

U.S. Operations Manager

Midland Resource Recovery
10.2019 - Current
  • Oversees multi-department organization representing 100% of total operations with 21 direct and 23 total reports.
  • Manages inventories in excess of $2M, ensuring product quality is in compliance with company standards.
  • Coordinate cross-functional teams, streamline workflows, and maintain clear communication channels to optimize project execution and resource allocation.
  • Develops ongoing lean initiatives to reduce waste and increase efficiency in ordering, scheduling and client services.
  • Builds and nurtured relationships with 300+ clients, driving partnerships in odorization with the natural gas industry.
  • Partners with accounting, reviewing and approving payroll, credit card usage, and all accounting transactions.
  • Manages field project preparation and execution, safely delivering services and products to natural gas companies.

Operations Manager

CGP FOODS INC
05.2007 - 08.2019
  • Expanded district from 10 to 15 stores, overseeing operations, staff management, and profitability across North Central West Virginia.
  • Strategized store layouts and display designs to enhance customer experience and drive sales growth in multiple locations.
  • Analyzed financial statements and performance data to identify areas for cost reduction and program improvements across the district, resulting in a cost savings across all locations.
  • Coordinated with department heads to plan and execute sales promotions, aligning strategies for maximum impact and revenue generation.
  • Fostered a customer-centric culture, balancing hands-on floor work with high-level management to ensure exceptional service standards.
  • Reviewed staffing requirements, interviewing and hiring employees and maintaining high employee retention.

Store Manager

WALMART STORES, INC
06.1993 - 05.2007
  • Fostered a team-oriented environment, enhancing employee satisfaction and reducing turnover.
  • Developed training programs to boost staff performance and create KPIs to drive goal achievement.
  • Introduced new customer service strategies, significantly improving satisfaction scores.
  • Streamlined checkout processes, reducing wait times.
  • Ensured compliance with company policies and safety regulations, reducing safety incidents.
  • Conducted regular audits, maintaining high standards of store presentation.

Education

Class A CDL -

Skills

  • Training
  • Operations
  • Inventory Control
  • Management
  • Forklift
  • Store Management
  • Planograms
  • Profit & Loss
  • Merchandising
  • Pricing

Timeline

U.S. Operations Manager

Midland Resource Recovery
10.2019 - Current

Operations Manager

CGP FOODS INC
05.2007 - 08.2019

Store Manager

WALMART STORES, INC
06.1993 - 05.2007

Class A CDL -

Robert Lambert