Rosa Torres
San Antonio,TX
Summary
Dynamic and detail-oriented professional with a strong background in customer service and teamwork, honed at Walgreen's Pharmacy. Proven problem-solver with a friendly demeanor, adept at enhancing workflow and efficiency. Committed to accuracy and quality, consistently delivering results in fast-paced environments while fostering collaboration among team members.
Overview
32
32
years of professional experience
Work History
Metal Sckulpture Asssisant
Heatherington Studios
San Antonio, TX
11.2023 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
Herb Packing
Patty's Herb
Pearsall, TX
10.2015 - 03.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
Meat Packer
Direct Source Meats
San Antonio, TX
04.2012 - 07.2014
- Packaged and attached labeling to various meat selections.
- Sanitized surfaces to maintain cleanliness of food service area.
- Inspected meat to perform quality assurance checks.
- Processed meat by cutting, sorting parts, deboning and grinding.
- Streamlined packaging process with meticulous attention to detail in weighing, labeling, and sealing packages.
- Aided supervisors in assessing team performance metrics while providing constructive feedback to improve overall efficiency.
Pharmacy Technician
Walgreen's Pharmacy
San Antonio, TX
08.1992 - 11.1999
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Resolved third-party billing, computer system and customer service issues.
Education
High School Diploma -
Sidney Lanier High School
San Antonio, TX05-1988
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
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Timeline
Metal Sckulpture Asssisant
Heatherington Studios
11.2023 - 01.2025
Herb Packing
Patty's Herb
10.2015 - 03.2016
Meat Packer
Direct Source Meats
04.2012 - 07.2014
Pharmacy Technician
Walgreen's Pharmacy
08.1992 - 11.1999
High School Diploma -
Sidney Lanier High School
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