Randy Lyon
Property Manager
Springfield,VA
Summary
Well accomplished, proactive, and seasoned professional with more than 30 years of successful experience in the multifamily housing industry. Proven track record of forecasting, crafting, and delivering the annual budget based on data collected from historical and current financial information. Extensive construction knowledge as it relates to structural and mechanical components of a building to include large scale renovation projects such as an exterior façade/masonry restoration, elevator modernization, balcony and waterproofing remediation and the oversight of sustainable renewable energy projects. Sustainable renewable energy projects include the use of solar hot water as a supplemental source for domestic hot water, photo voltaic panels for common area hallway emergency and stairwell lighting, retrofitting or replacing incandescent and florescent lighting with LED lighting. Effectively managed and coordinated activities and available resources in order to accomplish Board and membership objectives.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Contracted Interim Site General Manager
Grosvenor Park IV, River Place North Cooperative, Westlake Terrace Condominium
01.2020 - Current
- Interim site management services at (3) associations i.e
- Grosvenor Park IV, River Place North Cooperative, and Westlake Terrace Condominium in Bethesda, Maryland
- Focus was to train onsite personnel to be capable of performing all staff roles
- Assures continuity and consistency re: communication
- Primarily engaged for coordinating the installation of new chillers and boilers at Westlake Condominium, Bethesda, Maryland, and River Place North
- Oversaw the commissioning of applicable equipment and the receipt of both warranties(manufacturers and workmanship)
- All manuals and prints were digitized for record keeping purposes
General Manager
Midtown Bethesda North Condominium
01.2018 - 01.2020
- Responsible for managing the operations of a (230) unit upscale high rise condominium utilizing a staff consisting of (5) five full time and (3) three part time employees
- Contracted services consisted of HVAC maintenance and repair, Refuse and Recycling, Pest Control, Concierge Service, Elevators, Housekeeping, Fire Alarm/Sprinklers, Access Control Systems and other life safety and security equipment
- Developed specifications for projects in order to evaluate bids from contractors
- Established an aggressive and comprehensive preventive maintenance program for all building mechanical equipment
- Prepared budget, and worked directly with Board and Financial Committee to ensure timely delivery to membership
- Coordinated any insurance related claim for the association
- Re-bid commercial property insurance package to obtain a realized annual savings of over $14K
- Verified all contractors providing services to the community had named the Association and Management Company (if applicable) as an additional insured on their COI (Certificates of Insurance)
- Launched cost savings initiatives through the retrofitting of incandescent lighting with LED lighting
- Renewable energy initiatives are partially funded by the applicable utility rebate program (interior and exterior bulbs/fixtures and other)
Portfolio Manager
EJF Real Estate Services
01.2014 - 01.2017
- Managed (6) six condominium associations totaling (1,087) units located within the DMV market
- Ensured the association expectations and obligations were consistently met as they relate to the collections and delinquency policies established for the properties
- Oversaw contractors and projects at site level to ensure project was in accordance with the scope of work and met the criteria accordingly
- Delivered effective communication via newsletters, emails, or memorandums, and Building Link to the membership
- Performed property site visits to ensure cleanliness standards and that preventive maintenance quality control timelines were performed on all mechanical equipment (filter changes, lubrication, and condensate drain lines)
- Preparation of annual budget and supporting documentation to include review of the replacement reserve schedule
Portfolio Manager
ProCam Management
01.2009 - 01.2014
- Oversaw all operational aspects of (5) five associations as they related to the daily duties and tasks delegated for completion by the staff and contracted service personnel
- Responsible for the procurement and contracting of building related maintenance and service contracts
- Comparatively shopped to ensure all proposals were consistent with the language contained in the RFP
- Managed budget process and prepared the draft and finalized version for Board review and approval
- Prepared Board meeting packages for distribution to Directors and Officers accordingly
Portfolio Manager
Zalco Realty
01.2006 - 01.2008
- Day to day management of (5) condominiums located in the District of Columbia and Maryland
- Responsible for annual budget preparations (draft, final, and distribution to membership)
- Oversee and maintain the upkeep of the properties consisting of swimming pools, fitness centers, landscaping, and contracted services
- Prepared monthly financial and Board Meeting Packages for distribution
- Supervised large scale maintenance and reserve projects
General Manager
Alexandria House Condominium
01.2002 - 01.2005
- On Site responsibility and management for all operations of this (208) unit luxury high-rise condominium located in Old Town Alexandria
- Facilitated and coordinated a $4.6M post tension cable repair for the underground garage parking structure
- Crafted Standard Operations Procedure Manual for all front desk personnel (concierges and courtesy guards)
- Oversaw the masonry repairs to the plaza deck to include the waterproofing of all perimeter landscape planters
General Manager
Skyline Plaza Condominium
01.2000 - 01.2001
- On site responsibility and management of (2) 26-story, (956) unit high-rise condominium (consisting of a North and South Tower)
- Duties included contract administration and supervision of (33) full/part time employees
- Preparation of the budget to include input on the replacement reserve study
- Directed several large-scale renovations to include the installation of an IRMA roof on the North tower, exterior façade/masonry repairs, waterproofing of the mezzanine level, and lastly the elevator modernization project as performed by Otis Elevator
General Manager
Skyline House Condominium
01.1998 - 01.2000
- Responsible for managing and maintaining the asset of this 17 story, (556) unit high rise
- Accountable for the procurement of all goods and services and oversight of all contracted services
- Oversaw repairs and replacement of the plaza sun deck and planters
- Total project cost of $1.2M dollars
- Instrumental in overseeing the repairs of the post tension cable for the underground parking garage
- Communicated regularly and effectively with all team members, encouraging two way dialog and honest feedback
- Solid knowledge of the principles and methods of large scale infrastructure renovations, construction management, and the importance of communication to the membership re: project timelines, notices that impact the day to day operations for the association, noise and dust containment, elevator use and contractor parking
Residential Property Manager
Charles E. Smith Realty
01.1995 - 01.2000
Residential Property Manager
Capital Properties
01.1987 - 01.1995
Education
No Degree - Stephen Covey Seven Habits of Highly Effective People
University of Maryland
College Park, MDSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Certification
- CMCA
- ARM
- CAM
Membershipandcertifications
- Community Associations Institute – CMCA (Certified Manager of Community Associations)
- Institute of Real Estate Management – ARM (Accredited Resident Manager)
- National Apartment Association – CAM (Certified Apartment Manager, Grader, and Instructor)
- Property Management Association of Greater Washington – College of Property Management “Stephen Covey Seven Habits of Highly Effective People” as taught at the University of Maryland.
Timeline
Contracted Interim Site General Manager
Grosvenor Park IV, River Place North Cooperative, Westlake Terrace Condominium
01.2020 - Current
General Manager
Midtown Bethesda North Condominium
01.2018 - 01.2020
Portfolio Manager
EJF Real Estate Services
01.2014 - 01.2017
Portfolio Manager
ProCam Management
01.2009 - 01.2014
Portfolio Manager
Zalco Realty
01.2006 - 01.2008
General Manager
Alexandria House Condominium
01.2002 - 01.2005
General Manager
Skyline Plaza Condominium
01.2000 - 01.2001
General Manager
Skyline House Condominium
01.1998 - 01.2000
Residential Property Manager
Charles E. Smith Realty
01.1995 - 01.2000
Residential Property Manager
Capital Properties
01.1987 - 01.1995
No Degree - Stephen Covey Seven Habits of Highly Effective People
University of Maryland
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