Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicole Piquette

Binghamton,New York

Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Human Resources Manager

All Metro HealthCare
Binghamton, United States
10.2021 - Current


  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Led and strategically directed team of human resources professionals.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Personal Care Assistant

All Metro HealthCare
Binghamton, New York
07.2017 - Current
  • Assisted with daily living activities, running errands and household chores.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and assisted residents through individual service plans.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Maintained frequent supervision of residents unable to call for assistance.

Scheduling Coordinator

All Metro HealthCare
Binghamton, New York
03.2018 - 10.2022
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
  • Worked with manager and supervisor to plan and coordinate production schedules.
  • Developed and implemented scheduling policies.
  • Processed and approved all scheduling changes to executive calendars by using HHAEXCHANGE.
  • Scheduled activities for 70 service personnel.

Education

High School Diploma -

Hillsborough High School
Hillsborough, NJ
06.2004

Skills

  • Regulatory Compliance
  • Forecasting Employment Needs
  • Hiring and Firing
  • Training Needs Analysis
  • Policy Improvement Recommendations
  • Recruiting and Interviewing
  • Relationship Building
  • Performance Management Systems
  • Administering Disciplinary Procedures
  • Unemployment Claims
  • Compensation and Benefits Administration
  • Onboarding, Training and Development

Certification

  • PCA - Personal Care Aide

Timeline

Human Resources Manager

All Metro HealthCare
10.2021 - Current

Scheduling Coordinator

All Metro HealthCare
03.2018 - 10.2022

Personal Care Assistant

All Metro HealthCare
07.2017 - Current

High School Diploma -

Hillsborough High School

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Nicole Piquette