Rejane M. Contreras
West Babylon,NY
Summary
Export management professional with proven track record in international logistics and trade compliance. Known for strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable in delivering project goals. Skilled in market analysis, contract negotiation, and supply chain optimization, with keen understanding of global market dynamics. Highly valued for strategic thinking, effective communication, and problem-solving abilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Export Manager
ROMANOFF INTERNATIONAL SUPPLY CORPORATION
08.2020 - Current
- Expanded export market presence by identifying and securing new business opportunities.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Developed and delivered comprehensive training programs to the team for enhancing knowledge on export procedures, regulations, and best practices.
- Organized participation in international trade shows, promoting company products/services to potential clients worldwide.
- Optimized supply chain operations by collaborating closely with suppliers, carriers, freight forwarders, customs brokers, and other key stakeholders involved in the export process.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
- Prepared and submitted Harmonized Tariff Schedules (HTS) codes to US Customs.
- Tracked shipments processing through customs and other agencies and obtained clearances.
- Insured cargo against loss, damage or pilferage.
- Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
- Advised customers on transportation options, types of carriers or shipping routes.
- Coordinated with shipping and transport companies on behalf of clients.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Developed strong relationships with vendors, fostering a collaborative environment for successful negotiations.
- Reduced transportation costs through strategic route planning and carrier negotiations.
Corporate Trainer
TOPIX Pharmaceuticals inc.
10.2019 - 04.2020
- Developed training programs to meet company objectives for Cosmetics & Pharmaceuticals regulatory requirements to ensure that manufacturing process complies with FDA standard regulations.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Developed engaging and entertaining presentations to maintain employee attention and improve impact of training.
Office Manager
United Americas Insurance Company
08.2006 - 10.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Logistics Manager
Continental Shipping Line, Inc.
01.2003 - 04.2006
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
Assistant Manager, International Marketing
TIGRE S/A
07.1998 - 12.2002
- Enhanced customer satisfaction by proactively addressing issues, offering solutions, and maintaining open lines of communication throughout the sales process.
- Negotiated contracts with distributors, securing favorable terms for the company while maintaining long-term partnerships.
- Developed strong relationships with global distributors, ensuring seamless communication and customer satisfaction.
- Contributed significantly to annual revenue growth through strategic planning and execution of international sales initiatives.
- Utilized CRM systems efficiently for tracking client interactions and maintaining up-to-date information on leads, prospects, and clients'' needs.
- Coordinated sales activities for increased revenue and market share in international markets.
- Monitored competitor activity closely, staying informed of industry developments and adjusting strategies as needed.
- Actively participated in industry events and conferences to expand professional network and stay informed on market trends and opportunities.
- Assisted in the development of new products by providing valuable feedback from customers regarding needs and preferences within their respective markets.
- Organized trade shows and product presentations, showcasing offerings to potential international clients and generating leads.
- Partnered with marketing teams to create targeted campaigns aimed at increasing brand visibility in key international markets.
- Conducted market research to identify emerging trends, adjusting sales strategies accordingly to maintain competitiveness.
Education
M.D. - Financial Services
Metropolitan College of New York
New York, NY05.2016
BBA - International Business
UNIP - Universidade Paulista
Sao Paulo, SP05.2001
Skills
- International Trade Expertise
- Documentation Management
- Logistics Management
- Multilingual Communication
- Cross-cultural negotiation
- Regulatory Compliance
- Harmonized Tariff Schedule
- Customer Support
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Decision-Making
- Warehouse Management
- Freight forwarding experience
- Pricing strategy formulation
- International law awareness
- Incoterms Proficiency
- Export compliance knowledge
- Customs regulations understanding
- Trade finance familiarity
Certification
- International Business
- Managerial Accounting
- ADP HR Payroll
- Pharmaceutical & Cosmetics FDA Regulations
- CGMP
- DOT & IMDG Dangerous Goods Shipping
- DOT (US Dept. of Transportation), IATA (International Air Transport Association) & IM (International Maritime) Dangerous Goods Shipping Course, 08/20
- Organizing Data and Document Archives for FDA Inspections, 01/20
- Onboarding in Pharmaceutical GMP – Good Manufacturing Practices, 12/19
- ADP Workforce Now - Payroll and Maintaining Employee Information, 02/18
- ADP Reporting for the Advanced User, 05/18
- The Essentials of HR Law, 02/18
- Notary Public - State of New York (License 01CO6354639), 02/17
- International Business Field Trip Study Practicum in Germany (Frankfurt & Cologne City), 07/16
- Managerial Accounting (License 216413-423954-150927), 09/15
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Export Manager
ROMANOFF INTERNATIONAL SUPPLY CORPORATION
08.2020 - Current
Corporate Trainer
TOPIX Pharmaceuticals inc.
10.2019 - 04.2020
Office Manager
United Americas Insurance Company
08.2006 - 10.2019
Logistics Manager
Continental Shipping Line, Inc.
01.2003 - 04.2006
Assistant Manager, International Marketing
TIGRE S/A
07.1998 - 12.2002
- International Business
- Managerial Accounting
- ADP HR Payroll
- Pharmaceutical & Cosmetics FDA Regulations
- CGMP
- DOT & IMDG Dangerous Goods Shipping
- DOT (US Dept. of Transportation), IATA (International Air Transport Association) & IM (International Maritime) Dangerous Goods Shipping Course, 08/20
- Organizing Data and Document Archives for FDA Inspections, 01/20
- Onboarding in Pharmaceutical GMP – Good Manufacturing Practices, 12/19
- ADP Workforce Now - Payroll and Maintaining Employee Information, 02/18
- ADP Reporting for the Advanced User, 05/18
- The Essentials of HR Law, 02/18
- Notary Public - State of New York (License 01CO6354639), 02/17
- International Business Field Trip Study Practicum in Germany (Frankfurt & Cologne City), 07/16
- Managerial Accounting (License 216413-423954-150927), 09/15
M.D. - Financial Services
Metropolitan College of New York
BBA - International Business
UNIP - Universidade Paulista
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