Khadijah Gallucci
Wilmington,MA
Summary
Professional and caring dental clinical manager with proven expertise in managing dental clinical staff, with a strong focus on enhancing patient care and operational efficiency.
Skilled in performance improvement, patient relations, and staff development, ensuring reliable and impactful results in compliance with dental care standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Orthodontic Clinical Manager
42 North Dental
02.2022 - Current
- Independently manage a team of dental assistants, treatment coordinators, and orthodontist at eight dental offices.
- Oversee hiring of qualified dental assistants by interviewing applicants and making recommendations for employment.
- Partner to the Practice Managers, Directors and other office team to ensure practice success.
- Develop and maintain schedules for clinical providers and dental assistants.
- Managed budgets and allocated resources effectively to ensure sufficient staffing levels and the availability of necessary equipment and supplies.
- Delivered effective onboarding and training to new and existing employees.
- Provide daily and monthly A/R reports.
- Regularly evaluated employee performance and provided feedback.
- Improved communication between clinical staff members by establishing regular meetings focused on enhancing teamwork efficiency and providing exceptional patient care experiences.
- Managed payroll administration duties efficiently to minimize errors in timekeeping records or payment discrepancies.
- Ensured compliance with OSHA, HIPAA, and state regulations through regular audits, staff training, and policy updates.
- Improved staff morale and retention by initiating recognition programs and professional development opportunities.
- Maintained up-to-date knowledge of industry trends and best practices to inform ongoing improvements in clinical management strategies.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Oversaw compliance with dental care regulations and standards, maintaining full accreditation status.
Orthodontic Assistant
Chestnut Dental Associates
04.2018 - 01.2022
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Taught patients strategies for boosting oral hygiene, controlling plaque, and protecting tooth enamel from long-term damage.
Orthodontic Assistant
Carvalho And Roth Orthodontics
06.2017 - 08.2018
- Assist orthodontists during patient examinations and procedures, ensuring a smooth workflow.
- Prepare treatment rooms by sterilizing instruments and ensuring all necessary supplies are available.
- Take X-rays as needed, adhering to safety protocols.
- Educate patients on oral hygiene practices and post-treatment care instructions.
- Operate 3D scanners for imaging and assist in creating orthodontic appliances.
- Ensure compliance with infection control protocols.
- Collaborate with the dental team to provide high-quality care and improve patient experiences.
Education
Salve Regina University
Newport, RIHigh School Diploma -
Middletown High School
Middletown, RI06-1993
Skills
- 3 Years Dental Managerial Experience
- 10 Years in Dental Field
- Staff Supervision
- Clinical Leadership
- Familiarity with dental software and dental terminology
- Independently solve problems and make decisions under pressure
- Knowledge of organizational effectiveness
- Proficient in MS Excel, MS Office
- Onboarding and coaching
- Compliance oversight
- Employee issue resolution
- Clinical documentation
- Direct patient care
- Insurance billing
- Appointment scheduling
- HIPAA compliance
- Team meetings
- Inventory management
- Clinical safety
- Recruitment and retention
- Payroll administration
- Insurance verification
- Accounting proficiency
- Marketing
- Organizing staff schedules
- Documentation requirements
- Sound decision-making skills, drive, and desire to succeed
- Can-do attitude
- Ability to challenge
- Attention to detail
Certification
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross
- Radiology Certification
- CPR/AED Certification
- MA Dental Assistant License
Timeline
Orthodontic Clinical Manager
42 North Dental
02.2022 - Current
Orthodontic Assistant
Chestnut Dental Associates
04.2018 - 01.2022
Orthodontic Assistant
Carvalho And Roth Orthodontics
06.2017 - 08.2018
Salve Regina University
High School Diploma -
Middletown High School
Similar Profiles
Senada TalicSenada Talic
Team Lead Dental Assistant at 42 North Dental /Gentle Dental of SaugusTeam Lead Dental Assistant at 42 North Dental /Gentle Dental of Saugus
MUHAMMAD TALIBMUHAMMAD TALIB
Dental Assistant/Receptionist at 42 North dental - Gentle DentalDental Assistant/Receptionist at 42 North dental - Gentle Dental
D'angela RoselloD'angela Rosello
Specialty Operation Manager at 42 North DentalSpecialty Operation Manager at 42 North Dental