HInna Ilyas
Brooklyn,NY
Summary
Efficient administrative assistant manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
10
10
years of professional experience
Work History
CNA
Shoreview Senior Living
08.2022 - 12.2023
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Pharmacy Technician
Walgreens
11.2013 - 12.2019
- Establish and maintain patient profiles, including demographics, medications prescribed and medical history.
- Prepare and processed medical insurance claims authorizations averaging over 400 prescriptions daily.
- Train new employees in Pharmacy daily operations and HIPPA protocols for multiple locations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Administrative Assistant Manager
S & B Maintenance LLC
02.2017 - 11.2019
- List newly released apartments along with taking in applications and processing for rental daily.
- Coordinated and scheduled meetings made reservations confirmed appointments and provided directions when required.
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Identified and solved problems to enhance management and business direction.
Education
Bachelor of Science - Health Sciences
York College of The City University of New York
Jamaica, NY06.2024
Associate of Science - Mental Health And Human Services
City University of New York; K.C.C.
Brooklyn, NY06.2020
Skills
- NextGen, Medics Elite, Meditech, Intercom Plus, EHR/EMR
- Infection Control
- Basic Life Support
- Medical Terminology
- Vital Signs Monitoring
- Time Management
- CPR Certification
- Documenting Behaviors
- Inventory management
- Payroll
- HIPPA and OSHA Medical certifications
- Microsoft Office
Timeline
CNA
Shoreview Senior Living
08.2022 - 12.2023
Administrative Assistant Manager
S & B Maintenance LLC
02.2017 - 11.2019
Pharmacy Technician
Walgreens
11.2013 - 12.2019
Bachelor of Science - Health Sciences
York College of The City University of New York
Associate of Science - Mental Health And Human Services
City University of New York; K.C.C.
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