Melanie Fisher
Operations Consultant
Glendale,CA
Summary
Ambitious and highly motivated Supply Chain and Operations professional experienced in successfully taking projects from beginning stages to completion. Industrious and professional offering proficiency in creating and implementing new systems and strategies. Demonstrated success in leading execution of all global supply chain activities for multi-location retailers, including procurement, manufacturing and distribution management. Commended for consistently meeting new challenges and finding solutions to satisfy internal and external stakeholder needs.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Consultant, Supply Chain Operations
The NOW PC, LLC.
Beverly Hills, CA
08.2021 - 09.2021
- Capitalized on opportunities to make significant cost savings to areas of inventory, distribution, and warehouse operations when optimizing resource management
- Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results
- Negotiated contracts and agreements with suppliers, saving over $50,000
- Devised and executed purchasing plans
- Developed written documents and reports related to programs and operations
Inventory Control Analyst / Supply Chain Manager
The NOW PC, LLC
Beverly Hills, CA
07.2020 - 08.2021
- Spearheaded creation of internal inventory management system for large number of SKUs, including finished goods, components, and raw materials
- Established and maintained inventory, stock level and risk mitigation targets to optimize inventory
- Optimized supply chain infrastructure by assessing and initiating targeted changes to reduce operating costs by 20%
- Orchestrated outsourcing of warehousing and distribution to 3PL company to maximize efficiency, cost and benefit
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations
- Integrated operation plans with strategic objectives to deliver improved operational results to boost customer satisfaction, profitability, and working capital
- Monitored performance of external vendor supply chains while handling internal logistics
- Negotiated contracts, policies and deadlines with national and global suppliers and vendors
- Handled manufacturing, procurement, warehouse and distribution management, importing and other supply chain functions to facilitate business operations
- Provided management for internal personnel, a 3PL, and two E-commerce sites
- Provided operational training and customer service support to new and existing Franchisees
Operations Supervisor
The NOW Massage
Studio City, CA
06.2018 - 07.2020
- Motivated and trained employees to maximize team productivity
- Collaborated with leadership during regular meetings regarding any improvements
- Accountable for transactional corrections and follow up
- Completed weekly retail and back-of-house inventory
- Assisted in forecasting staff needs, related to seasons and staff retention
- Participated in boutique supplies, retail, linen, and equipment inventory quarterly to ensure facilities were well prepared and replacement purchases were planned
- Assisted General Manager with guest complaints and/or concerns and scheduling resolutions
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Operations Assistant
Glendale Community College
Glendale, CA
09.2015 - 07.2017
- Managed and maintained file system covering expenses, reports and support documentation
- Prepared and proofread reports detailing operations activities
- Utilized ORACLE PeopleSoft regularly to complete job tasks, developing advanced proficiency
- Solved problems timely and effectively, ensuring student and staff satisfaction
- Collected, arranged and input information into database system.
Team Lead / Heavy Equipment Transport Operator
U.S. Army Active Duty
Fort Knox, KY
11.2009 - 05.2013
- Inventory Management and Distribution
- Logistics Support
- Shipment/Transportation Planning
- Oversaw teams planning, implementing and realigning field and base operational strategies
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Awards: Army Commendation Medal, Army Achievement Medal, Army Good Conduct Medal, National Defense Service Medal Global War on Terrorism Medal, Iraq Campaign Medal, Non-Commissioned Officer Professional Development Medal and Professional Development Commandant’s List Award (Top 5% of Class of 100 personnel)
Education
MBA - Operations Management
California State University - Northridge
Northridge, CA 08.2019 - 05.2022
Bachelor of Science - Systems and Operations Management
California State University - Northridge
Northridge, CA 08.2016 - 12.2018
Associate of Science - Business Administration
Glendale Community College
Glendale, CA 08.2014 - 06.2016
Skills
Supply Chain Management
Project Management
Strategic Planning
Analysis & Evaluation
Information Systems Management
Highly Dependable
Excellent Attention to Detail
Websites
Timeline
Consultant, Supply Chain Operations
The NOW PC, LLC.
08.2021 - 09.2021
Inventory Control Analyst / Supply Chain Manager
The NOW PC, LLC
07.2020 - 08.2021
MBA - Operations Management
California State University - Northridge
08.2019 - 05.2022
Operations Supervisor
The NOW Massage
06.2018 - 07.2020
Bachelor of Science - Systems and Operations Management
California State University - Northridge
08.2016 - 12.2018
Operations Assistant
Glendale Community College
09.2015 - 07.2017
Associate of Science - Business Administration
Glendale Community College
08.2014 - 06.2016
Team Lead / Heavy Equipment Transport Operator
U.S. Army Active Duty
11.2009 - 05.2013