Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Elizabeth Russell

Quality Assurance Analyst
Clarksville,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Quality Assurance Analyst

AdvanceCare Health Services
Nashville, TN
12.2021 - Current
  • Fixed identified issues to increase productivity and boost workflows.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Served as information systems liaison with vendors, information services and end-users to make recommendations for optimization of systems.

Medical Scheduler

Midwest Gastrointestinal Associates
Omaha, NE
06.2018 - 05.2019
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Managed office bookkeeping with insurance billing and patient payments.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.

Education

Bachelor of Arts - Communication: Public Relations

Northwest Missouri State University
Maryville, MO
09.2014 - 05.2018

Skills

    Data analysis

Quality assurance

Customer relations skills

Schedule coordination expertise

Health insurance

Audit Compliance

Software

HRIS

Timeline

Quality Assurance Analyst

AdvanceCare Health Services
12.2021 - Current

Medical Scheduler

Midwest Gastrointestinal Associates
06.2018 - 05.2019

Bachelor of Arts - Communication: Public Relations

Northwest Missouri State University
09.2014 - 05.2018
Elizabeth Russell Quality Assurance Analyst