Stephannie Muskopf
Cincinnati,OH
Summary
Experienced Finished Goods Coordinator with a strong background in fast-paced shipping environments. Efficiently handles diverse merchandise. Maintains impeccable work areas through exceptional housekeeping skills. Highly organized, dedicated, and committed to surpassing requirements to contribute to team success. Inquisitive and analytical individual who thrives on challenges and problem-solving. Continuously seeks opportunities to learn new roles and functions. Actively pursuing a fresh opportunity for professional development and growth.
Overview
25
25
years of professional experience
Work History
DG Shipper
Matthews International
06.2017 - 11.2024
- Inspect orders to ensure that all parts of the order to be shipped are present and assembles package to ship
- Completes and files all transactional documents (including labels, packing slips, insurance paperwork, etc.) to ship product/material
- Monitors quality points at work station and records required data and ensures packages are secured in accordance with specifications
- Dims, and weighs each package to be in accordance with courier, trucking, and freight forwarder
- Maintain orders in computer using SAP for tracking purposes and ensures each order was closed correctly on the computer with correct address and shipped accordingly
- Ship hazardous material goods in compliance with D.O.T And I.A.T.A regulations
- Receive materials upon arrival and place received materials in assigned storage location
- Creating SOP documents for job instructions
- Create and maintain MSDS folder for products in the facility
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted research to address shipping errors and packaging mistakes.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Omni Channel Associate
Kohls
11.2022 - 12.2022
- Greet and assist customers in finding products
- Monitor and fulfill online orders with in-store merchandise in a timely manner
- Pack orders according to packaging requirements
- Communicate the completion of orders to the system and to the customer
- Complete all ship from store and Buy Online Pickup in Store activities
- Assist with straightening and organizing display areas throughout store
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
Finished Goods Coordinator
New Avon
07.2012 - 06.2017
- Planning inbound and outbound shipments
- Reviewing shipping and receiving manifests for accuracy and making any necessary adjustments/corrections for discrepancies
- Responsible for clearing Past Due In Transit errors on in/outbound shipping manifests
- Maintain warehouse inventory accuracy through physical counting, blind cycle counts, investigation, and reviewing transaction histories between WMOS and E1 (JD Enterprise) Making the proper corrections when necessary, and maintain reports of these counts
- Manage monthly inventory dispositions
- Assist with special projects, and act as Area Lead when supervisor is away
- Entered data, generated reports, and produced tracking documents.
- Coordinated storage locations and product movements.
- Collaborated with other departments on supply and quality issues.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Returns Processor
Avon
07.1999 - 07.2012
- Cross trained in multiple functions of Returns department, such as processing representative returns, including no instant credit returns, whole orders, and removed accounts
- Worked as an auditor for account adjustments
- Worked as utility support person, as well as dock support
- Adhered to company safety guidelines to minimize warehouse accidents.
- Operated electric pallet jack, forklift and manlift.
- Increased productivity through streamlined processes and system efficiency.
- Identified and resolved discrepancies and errors in customer accounts.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Education
Certificate - Medical Coding and Billing
University of Cincinnati
Cincinnati, OH01.2022
High School -
CLERMONT NORTHEASTERN HIGH SCHOOL
Cincinnati, OH01.1994
Skills
- Administration
- MS Office Suite
- Shipping
- Receiving
- Logistics Planning
- Team collaboration
- Task prioritization
- Data entry
- Inventory cycle counting
- Shipping coordination
- Record preparation
- Warehouse operations
- Hazardous materials handling
- Inventory tracking
- Recordkeeping
- Verbal and written communication
- Best practices implementation
- Multitasking and organization
- Time management
- Attention to detail
- Project assistance
- Decision-making
- Problem-solving
- Process improvement
- Scanning and copying
Timeline
Omni Channel Associate
Kohls
11.2022 - 12.2022
DG Shipper
Matthews International
06.2017 - 11.2024
Finished Goods Coordinator
New Avon
07.2012 - 06.2017
Returns Processor
Avon
07.1999 - 07.2012
Certificate - Medical Coding and Billing
University of Cincinnati
High School -
CLERMONT NORTHEASTERN HIGH SCHOOL
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