Junior Makon
Waldorf,Maryland
Summary
Cultivated strong relationships through proactive customer engagement.
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Overview
4
4
years of professional experience
Work History
Retail associate
7-Eleven
10.2022 - 07.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Provided exceptional customer service by assisting customers with inquiries and processing payments efficiently. Stocked shelves and organized products to enhance store presentation and accessibility. Maintained cleanliness of sales floor and food preparation areas to ensure a safe shopping environment.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained store cleanliness and organization to enhance shopping experience for customers.
- Prevented losses by constantly monitoring the store saving us hundreds if not thousands
Sales Associate
AutoZone
09.2021 - 10.2022
- Achieved high customer satisfaction by delivering exceptional service in automotive parts and accessories. Fostered teamwork to optimize operational efficiency and enhance customer experiences. Leveraged strong communication skills to inform customers about automotive products and services. Executed cashiering tasks with precision, contributing to overall transaction accuracy and efficiency.
- Assisted customers in locating automotive parts and accessories, providing tailored recommendations.
- Processed sales transactions efficiently, ensuring a smooth checkout experience for customers.
- Increased the profit earned by 10%
Sales Associate and Overnight Stocker
Giant
11.2020 - 06.2021
- Achieved high levels of customer satisfaction by providing effective service across departments. Contributed to a clean and organized store environment through collaborative teamwork. Strengthened cash handling skills and gained valuable experience in cashiering operations.
- Assisted customers in selecting automotive products, providing knowledgeable recommendations and enhancing customer satisfaction.
- Processed sales transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
Education
High School Diploma -
Duval High School
Lanham, Maryland08.2024
Computer And Information Sciences
Prince George's Community College (PGCC)
MarylandSkills
- Reliability and punctuality
- Store maintenance
- Product knowledge expertise
- Sales promotion
- Loss prevention awareness
- Hospitality and accommodation
- Time management
- Problem-solving
- POS system operation
- Stocking and receiving
Languages
French
Native or Bilingual
Timeline
Retail associate
7-Eleven
10.2022 - 07.2024
Sales Associate
AutoZone
09.2021 - 10.2022
Sales Associate and Overnight Stocker
Giant
11.2020 - 06.2021
High School Diploma -
Duval High School
Computer And Information Sciences
Prince George's Community College (PGCC)