Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Tefft

Raleigh,NC

Summary

Managing a team of caregivers in the Assisted Living neighborhood at Sunrise of Cary. Advocated for the Residents to ensure their receiving the best possible care as well as a mentor for the team members. Dedication and motivation for ensuring quality care and services for the Residents is the primary focus, Skills I have over 15 years of experience working with seniors, including 4 years specializing in supervising in memory care. TRAITS: caring, observant, motivated, respectful, hard-working, empathetic, personable, driven, and loyal. Hardworking Assisted Living Coordinator credentialed in NC and trained in Senior Living. Maintaining appropriate staff levels, managing budgets and maintaining high standards of care. Offering 15 years of related experience.

Overview

20
20
years of professional experience

Work History

Reminiscence Coordinator

Sunrise Senior Living
Cary , NC
01.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Assisted Living Coordinator

Sunrise of Cary
Cary , NC
08.2018 - 01.2023
  • I manage a team of 20-30 team members and 52 Residents ensuring they are receiving the best possible care
  • Recruit future team members, initiate interview process, complete onboarding, and ensure training is completed to company standards
  • Manage daily labor (staffing/budget) for the assisted living neighborhood to ensure we're staffed to state regulations and make a profit for the month
  • Manage and generate service plans/assessment for our Residents to meet state regulations
  • Conduct care plan meetings with families, Residents, and responsible parties
  • Scheduling to ensure we are meeting state regulations as the census changes

Reminiscence Supervisor

Sunrise Senior Living
Raleigh, NC
04.2017 - 08.2018
  • Scheduling, hiring, created assignment sheets, updated care plans, observed care, attended stand up meetings daily, participated in care plan meetings, and reported to wellness with changes in condition or challenges with Residents.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with Residents and Families, ensuring that they were notified of any changes in care.

Lead Care Manager

Sunrise Senior Living
Raleigh, NC
02.2016 - 04.2017
  • Supervised a team of 15-20 team members and 25 Residents in the Reminiscence neighborhood.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Ensured Residents Families, MD, Nurses, and therapy were communicated with about any changes in condition
  • Initiated interviews for future team members ensuring they received the proper training.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.

Certified Nursing Assistant

Griswold Home Health Care
Raleigh, NC
04.2014 - 01.2016
  • Senior advocate for Patients requiring in home care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, mobility, transfers, bathing and teeth brushing
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Facilitated personal hygiene management, feeding and ambulation.

CERTIFIED NURSING ASSISTANT

REX REHABILITATION AND HEALTHCARE CENTER
Raleigh, NC
05.2011 - 05.2014
  • Answered call lights and supported patient comfort and safety.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Ensured the patients were receiving excellent care.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines
  • Obtained client medical history, medication information, symptoms and allergies
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
  • Oversaw and maintained patients' rooms, group living areas and nurse stations
  • Facilitated personal hygiene management, feeding and ambulation

Education

Certified Nursing Assistant -

Vance-Granville Community College
Henderson, NC

MEDICATION AIDE -

Vance-Granville Community College
Henderson, NC
1.2016

Certification in Gerontology

Wake Technical Community College
Raleigh, NC
03.2017

Certification in Pain Assessment And Management

Wake Technical Community College
Raleigh, NC
03.2017

Skills

  • Interdepartmental Functions Coordination
  • Employee Training Program
  • Employee Work Scheduling
  • Employee Recruitment and Hiring
  • Resident Satisfaction

Certification


  • Certified Nursing Assistant, Rex Rehab, Raleigh Rehab, and Maxim Healthcare - 10 years

Timeline

Reminiscence Coordinator

Sunrise Senior Living
01.2023 - Current

Assisted Living Coordinator

Sunrise of Cary
08.2018 - 01.2023

Reminiscence Supervisor

Sunrise Senior Living
04.2017 - 08.2018

Lead Care Manager

Sunrise Senior Living
02.2016 - 04.2017

Certified Nursing Assistant

Griswold Home Health Care
04.2014 - 01.2016

CERTIFIED NURSING ASSISTANT

REX REHABILITATION AND HEALTHCARE CENTER
05.2011 - 05.2014

Certified Nursing Assistant -

Vance-Granville Community College

MEDICATION AIDE -

Vance-Granville Community College

Certification in Gerontology

Wake Technical Community College

Certification in Pain Assessment And Management

Wake Technical Community College

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Natalie Tefft