Crystal Bruce
Eugene,OR
Summary
Energetic CNA2 dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
I have a broad spectrum of skills in the health care field, from mental health, hospice, memory care, assisted living, at home care, private care, as well as working in group homes for children. Took a break from being a caregiver for 3 years and became a case manager in the housing and mental health field.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
River Grove Memory Care
09.2023 - 01.2024
- Assisted 15-20 elderly clients with activities of daily living such as bathing, dressing and grooming.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Built strong relationships with clients to deliver emotional support and companionship.
Housing Case Manager
St.Vincent De'Paul
10.2022 - 04.2023
- Mediated disputes between tenants and landlords when necessary to ensure a successful tenancy.
- Participated in various committees related to homelessness prevention initiatives within the community.
- Provided crisis intervention services when needed including emergency financial assistance, eviction prevention, mental health referrals.
- Coordinated move-in activities for new tenants including furniture donations, apartment cleaning, installation of safety equipment.
- Assisted 15 families in developing budgeting skills and financial planning strategies necessary for maintaining stable housing situations long term.
- Established partnerships within the community to address various barriers faced by clients seeking stable housing opportunities, such as employment or mental health support services.
- Developed effective time-management skills while juggling multiple caseloads concurrently without sacrificing quality of care provided.
Case Manager
G Street Integrated Health
05.2022 - 10.2022
- Developed and implemented care plans for 30 individuals while working one on one with them to achieve there personal goals.
- Coping skills, for anxiety and depression
- Gathered client histories through interviews and assessments
- Assisted clients with substance abuse, stress-management skills and mental health challenges
- Completed medical documentation and records in compliance with established standards and regulations
- Developed treatment plans using patient data and responses to determine care needs.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Qualified Mental Health Associate
McKenzie Living Eugene
09.2020 - 05.2022
- Conducted psychosocial assessments and treatment planning with 16 residents on caseload
- Utilized mindfulness techniques, crisis intervention, and behavior modification to decrease mental health symptoms in patients
- Connected clients with resource agencies and community services to help improve clients' wellbeing
- Observed and reported changes in patients' appearance and behavior
- Advocated for clients to obtain new services and coordinated the necessary referrals
- Counseled individuals one-one-one to explore social issues and assist them with overcoming dependencies
- Oversaw house schedules, programs, and daily routines
- Planned menus, performed housekeeping, shopped, and cooked meals
- Helped clients build their coping mechanisms to better handle the daily challenges of life
- Observed and documented the behaviors and conditions of the patients under care
- Delivered first-rate care to mentally ill, emotionally disturbed and developmentally disabled patients
- Worked with doctors, psychologists and rehabilitation therapists to help patients return to their communities
- Supported the facility's patients through compassionate teaching and counseling.
Caregiver
Mckenzie Living Eugene
07.2020 - 09.2021
- Assisted 15 to 20 residents with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Direct Support Professional Caregiver
PCL ( Partners in Community Living)
11.2019 - 02.2020
- Prepared simple foods for self-feeding and assisted with more complicated meals
- Engaged with clients of varying diagnoses to aide with activities, chores, and community outings
- Assisted with nighttime routines of bathing, changing, and brushing teeth
- Helped with household projects to improve environments
- Maintained records of client care, condition, progress, or problems in EMAR
- Collaborated with ABA therapists and implemented protocols to help clients develop important skills
- Assisted children in maintaining proper hygiene
- Documented the daily activities, attendance and other information for every child to update facility records and parent review
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
- Served as a knowledgeable advocate for clients during interactions with external agencies or service providers ensuring their rights, preferences, and needs were respected.
- Engaged children with fun crafts such as painting and drawing to expand creative abilities
- Worked with administrators to develop and improve lesson plans, capitalizing on learning opportunities and incorporating new strategies
- Balanced daily schedule to provide for sufficient activity, rest, and playtime
- Maintained the safety and security of every child under care by closely monitoring movements and behaviors
- Planned activities based on ages and skill levels of children to advance knowledge of core subjects
- Accompanied children on outings to entertainment venues and educational opportunities
- Used first aid and CPR abilities to calmly handle emergency situations.
Caregiver
Timber Town/Chantel's Loving Touch
10.2017 - 11.2019
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Direct Support Professional Caregiver
Umpqua Homes
10.2015 - 10.2017
- Supported level of care to enhance patient health, safety, dignity, and contentment
- Monitored and assisted with daily living activities, bathing, grooming, and room care
- Administered medications and set up reminders for clients in alignment with medication administration record
- Documented care plan changes and other relevant patient data to submit to RN
- Provided sensory and social stimulation to program individuals under direction of recreational therapists
- Transported individuals in personal or company vehicle for community outings or scheduled appointments
- Managed the client's daily living needs such as shopping, organizing medicines and transporting them to their medical appointments
- Helped clients learn how to take care of themselves by working with their disabilities to find new ways of completing common tasks.
Education
General Studies - GED
Lane Community College
Skills
- Time Management
- Crisis Resolution
- Patient-focused care
- Multitasking and Organization
Certification
- Certified CNA2
Timeline
Caregiver
River Grove Memory Care
09.2023 - 01.2024
Housing Case Manager
St.Vincent De'Paul
10.2022 - 04.2023
Case Manager
G Street Integrated Health
05.2022 - 10.2022
Qualified Mental Health Associate
McKenzie Living Eugene
09.2020 - 05.2022
Caregiver
Mckenzie Living Eugene
07.2020 - 09.2021
Direct Support Professional Caregiver
PCL ( Partners in Community Living)
11.2019 - 02.2020
Caregiver
Timber Town/Chantel's Loving Touch
10.2017 - 11.2019
Direct Support Professional Caregiver
Umpqua Homes
10.2015 - 10.2017
General Studies - GED
Lane Community College
- Certified CNA2
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