Tamara Noel
HHA
Brooklyn,NY
Summary
Motivated business professional bringing years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. My tenure at People Care increased my ability to deliver compassionate care alongside effective business strategies, demonstrating a blend of hard and soft skills critical for success.
Overview
21
21
years of professional experience
Work History
Business Owner
Self Employed
03.2022 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Conducted market research to inform product development decisions and identify potential growth areas.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
HHA
People Care
02.2011 - Current
- Improved patient comfort by providing compassionate and attentive care in various daily activities.
- Administered medications accurately and on time, ensuring optimal treatment effectiveness.
- Collaborated with healthcare team members to develop personalized care plans that addressed individual patient needs.
- Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
- Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
- Managed accurate medical records for each patient, maintaining confidentiality while providing essential information for healthcare providers.
- Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Developed individual care plans for clients based on specific needs.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Administered medications in accordance with doctor's instructions.
Sales Manager
Luxury Hair Direct
08.2014 - 09.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Receptionist
Downstate Medical
02.2004 - 01.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Assisted patients with getting prepared for surgical procedures.
- Hear and resolve complaints from patients or the public.
- Filed and patient records.
- Performed administrative support tasks, such as proofreading, transcribing handwritten information, or operating with customers.
- Timely follow-up on recommendation for patients seen by call physician.
- Managing physician appointment calendar, emails, and other correspondence.
- Scheduling surgeries and preparing all pertinent paperwork for surgeries by following all established surgery processes.
Education
Associate of Arts - Business & Accounting
Technical Career Institutes
New York, NY 05.2001 -
Skills
Customer Service
Business Planning
Business Development
Timeline
Business Owner
Self Employed
03.2022 - Current
Sales Manager
Luxury Hair Direct
08.2014 - 09.2016
HHA
People Care
02.2011 - Current
Receptionist
Downstate Medical
02.2004 - 01.2006
Associate of Arts - Business & Accounting
Technical Career Institutes
05.2001 -
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