Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karly Dellasilva

Syracuse,UT

Summary

Thorough Child Protective Specialist committed to keeping children safe and properly cared for by completing investigations and working hard to strengthen family units. Excellent communication skills with an organized and systematic approach. Ready to bring 3+ years of experience to a dynamic new role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Child Protective Services Caseworker

Division Of Child And Family Services
Ogden, UT
09.2018 - Current
  • Attended court proceedings, submitted documents and offered testimony.
  • Maintained case records and legal documentation.
  • Responded to claims of abuse, neglect or safety concerns.
  • Developed plans to strengthen family units.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Documented data and completed accurate updates to case records.
  • Interviewed individuals and families to assess needs and provide informational resources.
  • Collaborated with community program leaders and advocates to make resources accessible to those in need.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Visited homes, inspected surroundings and interviewed family members.

Image Scheduler

Tanner Clinic
Layton, UT
09.2017 - 09.2018
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Using medical knowledge to appropriately schedule patients and help them get the best care possible.
  • Use computers for various applications, such as database management or word processing.

Volunteer Teacher

International Language Programs
Guanajuato, Mexico
05.2017 - 08.2017
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Teller

America First Credit Union
Clearfield, UT
08.2016 - 05.2017
  • Processed customer transactions promptly, minimizing wait times.
  • Maintained friendly and professional customer interactions.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.

Front Desk Lead

Performax Gyms
Layton, UT
07.2015 - 06.2016
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Sold memberships and personal training sessions to new customers.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Sales Associate

Kohl's
Layton, UT
09.2012 - 12.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Prepared large cash deposits with zero discrepancies.

Sales Associate

Vector Marketing
Sunset, UT
06.2012 - 08.2012
  • Set up appointments with clients.
  • Present products and handle the financing for products sold.

Babysitter

Home Daycare
Syracuse, UT
08.2011 - 08.2012
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Monitored children's play activities to verify safety.
  • Established and maintained safe play environment for children.
  • Engaged with children on individual basis to build positive relationships.
  • Assisted with light housekeeping duties as well as running errands.
  • Promoted language development skills through reading and storytelling.

Education

Bachelor of Science - Psychology

Weber State University
Ogden, UT
04.2017

High School Diploma -

Syracuse High School
Syracuse, UT
06.2012

Skills

  • Documentation Skills
  • Victim Services
  • Child Abuse and Neglect Identification
  • Child Safety
  • Victim Advocacy
  • Client Service and Assistance
  • Client Contact
  • Case Notes
  • Crisis Situations
  • Report Writing

Certification

  • Licensed Social Service Worker - #12799646-3503

Timeline

Child Protective Services Caseworker

Division Of Child And Family Services
09.2018 - Current

Image Scheduler

Tanner Clinic
09.2017 - 09.2018

Volunteer Teacher

International Language Programs
05.2017 - 08.2017

Teller

America First Credit Union
08.2016 - 05.2017

Front Desk Lead

Performax Gyms
07.2015 - 06.2016

Sales Associate

Kohl's
09.2012 - 12.2015

Sales Associate

Vector Marketing
06.2012 - 08.2012

Babysitter

Home Daycare
08.2011 - 08.2012

Bachelor of Science - Psychology

Weber State University

High School Diploma -

Syracuse High School
Karly Dellasilva