Karen Briseno
San Bernardino,CA
Summary
Goal Oriented individual with proven leadership and organizational skills seeking to apply abilities and enhance quality in a successful company. Dedicated and hardworking with internal drive to deliver excellence.
Overview
6
6
years of professional experience
Work History
Tutor
Grade Potential Tutoring
Fontana, CA
04.2022 - Current
- Designed comfortable tutoring environment conducive to learning
- Assisted students in finding useful study methods to enhance academic performance
- Traveled to student's home or to another place of student's choice to conduct tutoring sessions.
Behavioral Therapist
Inland Respite
Corona, CA
08.2021 - Current
- Assisted in patients developing a healthier thought pattern and behavior
- Assisted in daily tasks and routines
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles
- Tracked client behavior by reviewing behavior incident reports and creating and adjusting behavior management plans.
Certified Screening Technician
Kaiser Permanente
Riverside, CA
11.2020 - 05.2022
- Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments
- Trained to be the first line of defense against COVID-19
- Assisted employees and patrons on the use of screening technology, including assisting with the downloading & registration process of the approved technology.
Lead Hostess
Olive Garden
San Bernardino, CA
07.2018 - 02.2021
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Greeted customers, answered questions, and recommended specials to increase profits
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Server Shift Leader
Dennys Corp
Moreno Valley, CA
08.2019 - 02.2020
- Supervised serving staff to drive high level of hospitality and food excellence
- Created positive guest experience by listening to guest needs and recommending options to meet requests
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
Education
Bachelor of Science Biology -
University of California Riverside
06.2022
Skills
- Confidence Building
- Time management
- Strategic Planning
- Conflict Resolution
- Leadership
- Customer Service
- Technical Support
- Certified Bilingual
- Critical Thinker
- Client Communication
- Self Motivation
- Adaptability
- Creativity
- Dependable
Languages
- English, Native/ Bilingual
- Spanish, Native/ Bilingual
Timeline
Tutor
Grade Potential Tutoring
04.2022 - Current
Behavioral Therapist
Inland Respite
08.2021 - Current
Certified Screening Technician
Kaiser Permanente
11.2020 - 05.2022
Server Shift Leader
Dennys Corp
08.2019 - 02.2020
Lead Hostess
Olive Garden
07.2018 - 02.2021
Bachelor of Science Biology -
University of California Riverside
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